Free Level 1 Business and Retail Course in Kettering – Workpays Kettering
CostFREE
Duration208 hours
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 1 Business and Retail Course in Kettering. Classes run at Workpays Kettering, daytime, with flexible study to fit your schedule. This business and retail qualification covers the knowledge and skills needed to work effectively in business and retail environments, including the types of roles and tasks you'll encounter. The course runs for around 208 hours in total. You'll need a good understanding of English to join, though you don't need a formal qualification to prove it.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Level 1, however holding a valid qualification is not essential.
What you will learn
You'll explore the range of jobs and tasks involved in business and retail roles.
You'll develop knowledge of how businesses and retail operations work day to day.
You'll learn how to work effectively within a business and retail environment.
You'll build understanding of customer service principles in a retail setting.
You'll study how to communicate and work as part of a team in the workplace.
You'll gain awareness of workplace responsibilities and professional standards in retail.
How you will learn
You'll learn through classroom-based sessions at Workpays Kettering, with flexible daytime attendance. Learning is assessed through coursework and assignments that test your knowledge and understanding of business and retail. Your tutor will guide you through the material and support you throughout the course.
What you will need to bring
The centre will provide most materials. Workpays Kettering will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant, serving customers and handling stock on the shop floor.
Sales advisor, helping customers find products and completing transactions.
Customer service assistant, handling queries and supporting shoppers.
Stock room assistant, managing deliveries, storage, and stock rotation.
Checkout operator, processing payments and maintaining till accuracy.
Visual merchandiser assistant, supporting product displays and store layout.
Office administrator, supporting business operations in a commercial setting.
What you could study next
Level 2 Certificate in Retail Skills, the natural next step to deepen your retail knowledge and improve your job prospects.
Level 2 Diploma in Business Administration, if you want to move into office-based business roles.
Level 2 Award in Customer Service, useful for any customer-facing role in retail or business.
Functional Skills English or Maths at Level 2, if you want to meet the standard employers and further training often ask for.
