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Free Level 1 Business and Retail Course in Corby – Workpays Corby

CostFREE
Duration54 hours
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

About this course

Free Level 1 Business and Retail Course in Corby. Classes run at Workpays Corby, daytime and flexible to fit your schedule.

The course covers how businesses and retail environments operate. You'll explore the types of roles available, the tasks involved, and how to work effectively in a business or retail setting. Around 54 hours of study gives you a solid grounding in the sector.

You'll finish with a Gateway Qualifications Award in Business and Retail.

Who this course is for

This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.

Entry requirements

A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Level 1, however holding a valid qualification is not essential.

What you will learn

  • You'll understand how retail and business environments are organised.
  • You'll explore the range of roles and responsibilities in business and retail.
  • You'll learn how to work effectively as part of a team.
  • You'll develop knowledge of customer service in a retail context.
  • You'll understand the tasks and duties involved in day-to-day business and retail work.

How you will learn

You'll learn through classroom-based sessions at Workpays Corby. Teaching covers the knowledge and understanding needed for business and retail roles. Assessment is based on the units you complete during the course. Your tutor will guide you through each topic in a structured, supportive setting.

What you will need to bring

The centre will provide most materials. Workpays Corby will confirm anything else you need before you start.

Where next

Jobs you could do

  • Retail Assistant, serves customers and manages stock on the shop floor.
  • Sales Assistant, supports customers and processes transactions in a retail setting.
  • Customer Service Assistant, handles enquiries and helps resolve customer issues.
  • Office Assistant, carries out admin tasks to keep a business running smoothly.

What you could study next

  • Level 2 Certificate in Retail Skills, a natural next step for those wanting to develop further in retail.
  • Level 2 Certificate in Customer Service, builds on the customer-facing skills covered in this course.
  • Level 2 Award in Business Improvement Techniques, useful for those moving into a business admin or operations role.

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