Free Entry Level Business and Retail Course in Kettering
CostFREE
Duration161 hours
LevelEntry Level
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Entry Level Business and Retail Course in Kettering. Classes run at Workpays Kettering, during the day with flexible study to fit around you. You'll build knowledge of how businesses and retail environments work, the types of roles available, and how to carry out tasks effectively in a workplace setting. The course runs for around 161 hours in total. You'll need a good understanding of English at Entry Level 3 to join, though you don't need a formal qualification to prove it. You'll finish with a Gateway Qualifications Entry Level 3 Certificate in Business and Retail.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Entry Level 3, however holding a valid qualification is not essential.
What you will learn
You'll learn how businesses and retail operations are organised and run.
You'll explore the different job roles found in business and retail settings.
You'll understand what employers expect from people working in these environments.
You'll develop knowledge of customer service and how to interact with customers.
You'll learn how to carry out everyday tasks in a business or retail workplace.
You'll gain an understanding of how to work effectively as part of a team.
How you will learn
You'll learn through classroom-based sessions at Workpays Kettering. Learning is flexible, so the schedule can be adapted to suit your needs. Assessment is based on the work you produce during the course, including written tasks and practical activities that show your understanding of business and retail. There are no formal exams.
What you will need to bring
The centre will provide most materials. Workpays Kettering will confirm anything else you need before you start.
Where next
Jobs you could do
Sales assistant, serving customers and handling stock in a shop
Retail supervisor, supporting a team on the shop floor
Customer service advisor, helping customers in person or by phone
Stock room assistant, managing deliveries and inventory
Office administrator, carrying out day-to-day business tasks
Checkout operator, processing sales and handling payments
What you could study next
Level 1 Award or Certificate in Retail Skills. A natural next step to build on what you've learned and move closer to employment.
Level 1 Certificate in Business Administration. Useful if you're drawn more to office-based roles.
Functional Skills English and Maths at Level 1 or Level 2. Strengthens your application for jobs and opens the door to further training.
