Free Entry Level Business and Retail Course in Leicester
CostFREE
Duration161 hours
LevelEntry Level
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Entry Level Business and Retail Course in Leicester. Classes run at Workpays Leicester, during the daytime on a flexible schedule. This is a free business and retail course for adults who want to build knowledge of how businesses and retail environments work. You'll explore the types of jobs available in the sector and what working in those roles involves. The course runs for around 161 hours in total.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Entry Level 3, however holding a valid qualification is not essential.
What you will learn
You'll learn how businesses and retail operations are structured and run.
You'll explore the types of roles and day-to-day tasks involved in business and retail work.
You'll develop an understanding of how to work effectively within a retail or business environment.
You'll learn about customer-facing responsibilities and workplace expectations.
You'll build knowledge of how to communicate and behave professionally at work.
How you will learn
You'll learn through classroom-based sessions at Workpays Leicester. The course uses a flexible study approach, so sessions are designed to fit around your availability during the day. Learning is delivered through tutor-led activities, group discussion, and practical tasks that reflect real business and retail settings. Assessment is based on the work and activities you complete throughout the course.
What you will need to bring
The centre will provide most materials. Workpays Leicester will confirm anything else you need before you start.
Where next
Jobs you could do
Sales assistant, serving customers and handling transactions in a shop
Retail supervisor, overseeing a small team on the shop floor
Stock room assistant, managing deliveries and organising stock
Customer service advisor, handling queries in a retail or business setting
Warehouse operative, supporting retail supply and distribution
Admin assistant, supporting business operations in an office
What you could study next
Level 1 Award or Certificate in Retail Skills: a natural next step that builds on your Entry Level 3 knowledge and moves you toward Level 2 study.
Level 2 Certificate in Retail Skills: recognised by employers across the retail sector and a stronger foundation for supervisory roles.
Level 2 Diploma in Business Administration: useful if you want to move into office-based business roles rather than shop-floor retail.
