Free Level 1 Business and Retail Course in Leicester
CostFREE
Duration208 hours
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 1 Business and Retail Course in Leicester. Classes run at Workpays Leicester, daytime and flexible to fit around you. This free business and retail course for adults covers the knowledge and understanding you need to work in a business and retail role. You'll explore the types of jobs available, the tasks involved, and how to work effectively in this environment. The course runs for 208 hours in total. You'll need a good understanding of English, though you don't need a formal English qualification to join.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Level 1, however holding a valid qualification is not essential.
What you will learn
You'll learn what working in a business and retail environment involves day to day.
You'll explore the range of job roles available in business and retail.
You'll develop the knowledge needed to carry out tasks in a retail or business setting.
You'll understand how to work effectively as part of a team in this sector.
You'll build awareness of customer service expectations in business and retail.
You'll gain an overview of how businesses operate and are organised.
How you will learn
You'll learn through classroom-based sessions at Workpays Leicester. Learning is flexible, so the schedule can be adapted to suit you. Assessment is carried out through coursework and tasks completed during the course. There are no formal written exams. Your progress is assessed as you work through the course content.
What you will need to bring
The centre will provide most materials. Workpays Leicester will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant, serving customers and handling stock on the shop floor.
Sales advisor, supporting customers to find the right products.
Warehouse operative, picking, packing and processing orders.
Customer service assistant, handling queries in store or by phone.
Stock room assistant, managing deliveries and organising inventory.
Checkout operator, processing payments and assisting shoppers.
What you could study next
Level 2 Certificate in Retail Skills. A natural next step that builds on your Level 1 knowledge and is recognised by retail employers.
Level 2 Certificate in Customer Service. Useful if you want to move into a customer-facing role across retail or business.
Level 2 Diploma in Business Administration. Opens doors to office-based and administrative roles in a wide range of sectors.
