Free Level 1 Business and Retail Course in Market Harborough
CostFREE
Duration208 hours
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 1 Business and Retail Course in Market Harborough. Classes run at Workpays Market Harborough, daytime, with flexible study to fit your schedule. This free business and retail course for adults covers the knowledge and skills needed to work in business and retail environments. You'll explore the types of roles and tasks involved, and how to work effectively in this sector. The course runs for 208 hours in total. You'll need a good understanding of English to take part, though you don't need a formal qualification to prove it.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Level 1, however holding a valid qualification is not essential.
What you will learn
You'll develop knowledge of how businesses and retail operations work day to day.
You'll explore the types of jobs and tasks found in business and retail roles.
You'll learn how to work effectively within a business or retail environment.
You'll build understanding of customer service principles in a retail setting.
You'll gain awareness of workplace responsibilities and professional standards.
How you will learn
You'll learn through classroom-based sessions at the centre, with flexible daytime attendance. Learning is built around the knowledge and understanding needed for business and retail work. Assessment is through coursework and tasks completed during the course. Your tutor will guide you through each topic and check your progress as you go.
What you will need to bring
The centre will provide most materials. Workpays Market Harborough will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant, serving customers and handling stock on the shop floor
Sales advisor, helping customers choose products in a retail setting
Customer service assistant, handling queries and supporting shoppers
Stock room assistant, managing deliveries and organising inventory
Checkout operator, processing payments and supporting customers
Office administrator, carrying out general business support tasks
Warehouse operative, picking and packing orders for retail businesses
What you could study next
Level 2 Certificate in Retail Skills, a natural next step that builds on your Level 1 business and retail qualification and prepares you for more responsibility on the shop floor.
Level 2 Certificate in Business Administration, useful if you want to move into office-based business roles.
Level 2 Award in Customer Service, which deepens your skills in handling customers professionally across retail and business settings.
