Free Level 1 Business and Retail Course in Coventry
CostFREE
Duration208 hours
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 1 Business and Retail Course in Coventry. Classes run at Workpays Coventry during the day, with flexible study to fit around you. This course builds the knowledge you need to work in a business and retail environment. You'll explore the types of roles and tasks involved, and learn how to work effectively in this setting. The course runs for 208 hours in total. You'll need a good understanding of English to join, though you don't need a formal qualification to prove it.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Level 1, however holding a valid qualification is not essential.
What you will learn
You'll understand how businesses and retail operations work day to day.
You'll explore the range of jobs and tasks found in business and retail roles.
You'll learn how to work effectively within a business and retail environment.
You'll develop knowledge of customer service and how it applies in retail settings.
You'll gain an understanding of workplace responsibilities and professional behaviour.
How you will learn
You'll learn through classroom-based sessions at Workpays Coventry. The course uses a flexible study approach, so your timetable can be adapted to suit your availability. Assessment is based on the work you complete during the course. Your tutor will guide you through each topic and check your understanding as you progress.
What you will need to bring
The centre will provide most materials. Workpays Coventry will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant, serving customers and handling stock on the shop floor.
Sales advisor, helping customers find products and make purchases.
Customer service assistant, handling queries in a retail or business setting.
Stock room assistant, managing deliveries, storage, and stock rotation.
Cashier, processing payments and supporting customers at the till.
Office administrator, supporting day-to-day business operations.
What you could study next
Level 2 Certificate in Retail Skills: a natural next step that goes deeper into retail operations and customer service, and is recognised by retail employers.
Level 2 Certificate in Business Administration: broadens your options into office and admin roles across many sectors.
Functional Skills English Level 2: strengthens your English to the level many employers ask for when hiring.
