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Level 1 Business and Retail Course in Halesowen – Halesowen College

CostFREE
Duration36 weeks
LevelLevel 1
DeliveryClassroom based
Start1 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body
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About this course

Free Level 1 Business and Retail Course in Halesowen. Classes run at Halesowen College, full-time during the day. The course runs for 36 weeks and covers the core knowledge and skills used in business and retail settings. You'll study topics that apply directly to working in shops, offices, and customer-facing roles. For specific details about content and entry requirements, contact Halesowen College's Admissions team on 0121 602 7777 or visit halesowen.ac.uk.

Who this course is for

For information regarding the content of this course please contact the Admissions department on (0121) 602 7777, alternatively course information can be found on our website by visiting www.halesowen.ac.uk

Entry requirements

For information regarding the content of this course please contact the Admissions department on (0121) 602 7777, alternatively course information can be found on our website by visiting www.halesowen.ac.uk

What you will learn

  • You'll develop an understanding of how businesses and retail operations work.
  • You'll learn how to communicate effectively with customers and colleagues.
  • You'll explore the principles of selling and customer service in retail environments.
  • You'll build knowledge of basic business processes and workplace practices.
  • You'll gain an awareness of health, safety, and responsibilities in a retail or business setting.

How you will learn

You'll learn through classroom-based sessions at Halesowen College. Assessment methods for this qualification are confirmed by the centre. Contact Halesowen College's Admissions team on 0121 602 7777 or visit halesowen.ac.uk for full details on how you'll be assessed.

What you will need to bring

The centre will provide most materials. Halesowen College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Sales assistant: serving customers and handling transactions in a shop
  • Retail supervisor: supporting team operations on the shop floor
  • Customer service advisor: handling queries in retail or business settings
  • Stock room assistant: managing deliveries, storage, and stock levels
  • Office administrator: supporting day-to-day business tasks and admin
  • Checkout operator: processing sales and assisting customers at till

What you could study next

A free business and retail course at Level 1 can lead to further study at Level 2. Options include a Level 2 Certificate in Retail Skills or a Level 2 Diploma in Business Administration. These qualifications open doors to supervisory roles and broader business careers. You could also explore Functional Skills English and Maths at Level 2 alongside or after this course, which many employers ask for.

Apply on halesowen.ac.uk →
Apply now →

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