Free Level 1 Business and Retail Course in Redditch
CostFREE
Duration208 hours
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 1 Business and Retail Course in Redditch. Classes run at Workpays Redditch, daytime with flexible study. You'll build the knowledge needed to work in a business and retail role, covering the types of jobs involved and how to work effectively in that environment. The course runs for 208 hours in total. You'll need a good understanding of English at Level 1 to join, though you don't need a formal qualification to prove it. Gateway Qualifications awards this level 1 business and retail certificate on completion.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Level 1, however holding a valid qualification is not essential.
What you will learn
You'll explore the types of roles and tasks found in business and retail workplaces.
You'll develop knowledge of how to work effectively within a business and retail environment.
You'll learn about customer service practices used in retail settings.
You'll understand how businesses operate and what employers expect from staff.
You'll gain awareness of health, safety, and workplace responsibilities in retail.
You'll build practical knowledge to support you in applying for business and retail jobs.
How you will learn
You'll study in a classroom at Workpays Redditch, with flexible daytime attendance. Learning is delivered through tutor-led sessions covering the knowledge and understanding required for business and retail work. Assessment is based on the units covered during the course. Your tutor will guide you through each topic and confirm how your progress will be measured.
What you will need to bring
The centre will provide most materials. Workpays Redditch will confirm anything else you need before you start.
Where next
Jobs you could do
Sales assistant, serving customers and handling transactions in a shop
Retail supervisor, supporting a team on the shop floor
Stock room assistant, managing deliveries and organising stock
Customer service advisor, handling queries in a retail or business setting
Cashier, processing payments and managing tills
Visual merchandiser, arranging displays to support sales
What you could study next
Level 2 Certificate in Retail Skills, a natural next step that deepens your retail knowledge and is recognised by employers for customer-facing roles.
Level 2 Diploma in Business Administration, useful if you want to move into an office or admin role within a business.
Functional Skills English Level 2, which strengthens your written and spoken English and is recognised as equivalent to a GCSE grade 4.
