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Free Entry Level Business and Retail Course in Redditch

CostFREE
Duration161 hours
LevelEntry Level
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

About this course

Free Entry Level Business and Retail Course in Redditch. Classes run at Workpays Redditch, during the day with flexible study to fit around you. You'll build knowledge of how businesses and retail environments work, the types of roles available, and what it takes to work effectively in this sector. The course runs for around 161 hours in total. You'll need a good understanding of English at Entry Level 3 to join, though you don't need a formal qualification to prove it.

Who this course is for

This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.

Entry requirements

A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Entry Level 3, however holding a valid qualification is not essential.

What you will learn

  • You'll explore how retail and business environments are organised and run.
  • You'll learn about the different job roles and tasks found in business and retail settings.
  • You'll develop an understanding of how to work effectively within a business or retail team.
  • You'll gain knowledge of customer-facing responsibilities in a retail context.
  • You'll study the skills and behaviours employers look for in business and retail roles.

How you will learn

You'll learn through classroom-based sessions at Workpays Redditch. Learning is flexible, so sessions are arranged to suit your schedule during the day. Assessment is based on the knowledge and understanding you build throughout the course, covering the key areas of business and retail work.

What you will need to bring

The centre will provide most materials. Workpays Redditch will confirm anything else you need before you start.

Where next

Jobs you could do

  • Retail assistant, serving customers and handling stock on the shop floor.
  • Sales assistant, supporting customers in a retail or trade environment.
  • Stock room assistant, managing deliveries, storage, and inventory.
  • Customer service advisor, handling queries in a retail or business setting.
  • Warehouse operative, picking, packing, and processing orders.
  • Receptionist, providing front-of-house support in a business environment.

What you could study next

After completing this Entry Level Business and Retail Certificate, you could move on to a Level 1 Award or Certificate in Retail Skills or Business Administration. From there, a Level 2 Diploma in Retail or Business Administration opens up more job roles and higher pay. If you want to move into management over time, a Level 3 qualification in Business Administration or Team Leading would be a natural next step.

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