Free Level 1 Business and Retail Course in Kettering. Classes run full-time at Tresham College Kettering Campus. The course runs over one year and covers the core knowledge and skills needed to work in business and retail environments. You'll explore how businesses operate, how to serve customers, and how retail settings are managed day to day. A business and retail qualification at this level gives you a solid foundation before moving into work or further study.
Who this course is for
Course Summary can be found on the course page of the website
Entry requirements
Entry requirements can be found on the course page of the website
What you will learn
You'll learn how businesses are organised and how they operate day to day.
You'll develop customer service skills used in retail and business settings.
You'll explore how retail environments manage stock and sales.
You'll build communication skills for working with customers and colleagues.
You'll understand the responsibilities of people working in business and retail roles.
You'll gain awareness of health, safety, and workplace practices in retail settings.
How you will learn
You'll learn through classroom-based sessions at Tresham College Kettering Campus. Assessment is likely to include assignments, practical tasks, and portfolio work that show what you've learned across the course. Your tutor will guide you through each topic and give feedback on your progress throughout the year.
What you will need to bring
The centre will provide most materials. Tresham College Kettering Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant: serving customers and handling sales in a shop
Stock room assistant: managing deliveries, storage, and stock levels
Customer service advisor: handling queries in retail or business settings
Sales assistant: supporting customers and processing transactions
Checkout operator: working on tills in supermarkets or retail stores
Office junior: supporting admin tasks in a business environment
What you could study next
Level 2 Certificate in Retail Skills: builds directly on this course and prepares you for more senior retail roles.
Level 2 Diploma in Business Administration: a step toward office and admin careers in business settings.
Level 2 Award in Customer Service: deepens your customer service knowledge for retail and business roles.
Moving to Level 2 opens more job options and can lead to supervisory positions in retail or business.
