Free Entry Level Business and Retail Course in Derby
CostFREE
Duration161 hours
LevelEntry Level
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Entry Level Business and Retail Course in Derby. Classes run at Workpays Derby, daytime, with flexible study to fit around you. This is a free business and retail course for adults who want to build knowledge of working in business and retail environments. You'll explore the types of jobs and tasks involved, and how to work effectively in these settings. You'll need a good understanding of English at Entry Level 3, though you don't need a formal qualification to prove it. The course runs for around 161 hours. You'll finish with a Gateway Qualifications Entry Level 3 Certificate in Business and Retail.
Who this course is for
This course is designed for people looking to work in a business and retail role. It will give you knowledge and understanding required to work in business and retail as well as exploring the types of jobs and tasks included within the role and how to work effectively within this environment.
Entry requirements
A desire to work within the business and retail industry in the future is important. You will require a good understanding of English at Entry Level 3, however holding a valid qualification is not essential.
What you will learn
You'll learn how businesses and retail operations are organised and run.
You'll explore the types of roles and day-to-day tasks found in business and retail workplaces.
You'll develop an understanding of how to work effectively within a business and retail environment.
You'll learn about customer service and how to interact with customers professionally.
You'll gain knowledge of workplace expectations, including teamwork and communication.
You'll explore how to present yourself and your work in a professional way.
How you will learn
You'll learn through classroom-based sessions at Workpays Derby, with flexible daytime attendance. Learning is built around practical knowledge and understanding of business and retail. Assessment is through coursework and tasks completed during the course. There are no formal written exams. Your tutor will support you throughout and help you apply what you learn to real workplace situations.
What you will need to bring
The centre will provide most materials. Workpays Derby will confirm anything else you need before you start.
Where next
Jobs you could do
Sales assistant, serving customers and handling transactions in a shop
Retail supervisor, overseeing a team on the shop floor
Customer service advisor, handling queries in a retail or business setting
Stock room assistant, managing deliveries and organising stock
Cashier, processing payments and supporting customers at the till
Admin assistant, supporting day-to-day tasks in a business office
What you could study next
Level 1 Certificate in Retail Skills. A natural next step to deepen your retail knowledge and take on more responsibility.
Level 2 Diploma in Retail Skills. Builds toward supervisory roles and is recognised by retail employers.
Level 1 or Level 2 Functional Skills in English or Maths. Strengthens your employability and may be required for further study or work.
