Level 3 Engineering Technical Support Course in Stoke-on-Trent

Cost£3,000.00
Duration2 years
LevelLevel 3
DeliveryWork based
StartFlexible
Awarding bodyEAL awarding body

About this course

Level 3 Engineering Technical Support Course. Work-based training at your workplace. You study while working in an engineering technical support role, building on the tasks and responsibilities you carry out day to day. The course covers areas such as engineering drawings, quality control, non-destructive testing, CNC programming, business support, and software development. You choose a pathway that fits your role, whether that is project engineering, CAD, quality, or business development. The course typically takes 2 years to complete. Fees apply, though a reduced rate is available for candidates progressing directly from an NSEG Training Academy apprenticeship.

Who this course is for

Candidates wishing to demonstrate complex understanding of Engineering Technical Support to include producing various engineering drawings, quality control, non-destructive testing procedures, CNC programming, business support and software development. The qualification is applicable to a variety of technical support occupations such as Project engineers, CAD technicians, Quality technicians or even business development dependent on the pathway chosen.

Entry requirements

The candidate must be in a role within the workplace that will support the qualification requirements and must have the potential to achieve the assessment criteria set out in the units.

There are no entry qualifications required by learners to undertake this qualification unless this is a legal requirement of the process or the environment

What you will learn

  • You'll produce engineering drawings to industry standards.
  • You'll apply quality control procedures in a technical environment.
  • You'll carry out non-destructive testing procedures.
  • You'll write and interpret CNC programs.
  • You'll develop skills in business support functions relevant to engineering.
  • You'll work with software development tools used in technical support roles.
  • You'll demonstrate complex understanding of engineering technical support across your chosen pathway.

How you will learn

Assessment is workplace-based. You'll be assessed on your ability to meet the criteria set out in the qualification units, demonstrated through your day-to-day work. Evidence is gathered from your actual job role, so you need to be working in a position that covers the relevant technical support activities. Your assessor will visit you in the workplace to observe your practice and review your evidence.

What you will need to bring

The centre will provide most materials. NSEG Training Academy will confirm anything else you need before you start.

Where next

Jobs you could do

  • Project engineer: coordinate technical projects across engineering teams.
  • CAD technician: produce detailed engineering drawings and designs.
  • Quality technician: inspect and test products to maintain standards.
  • CNC programmer: write programs to control precision machining equipment.
  • Business development technician: support commercial functions within engineering firms.
  • Technical support engineer: provide specialist support across engineering operations.

What you could study next

  • Level 4 HNC in Engineering: a higher technical qualification for engineers moving into supervisory or specialist roles.
  • Level 4 or 5 Higher Apprenticeship in Engineering: combines further study with workplace development at a higher level.
  • Degree-level study in Mechanical, Manufacturing, or Electrical Engineering: for those aiming toward chartered engineer status or senior technical roles.

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