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Level 2 Information, Advice and Guidance Course Online – Inspire HQ Nottingham

Cost£450.00
Duration17 weeks
LevelLevel 2
DeliveryOnline
Start23 Sep 2026
Awarding bodyNOCN awarding body
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About this course

Level 2 Information, Advice and Guidance Course. Study online at your own pace over 17 weeks. The course is for adults aged 19 or over who are already working or volunteering in a guidance setting.

You need to be actively working in a role where you provide information, advice, or guidance. The course covers how to deliver guidance to clients, manage referrals, and follow professional processes. You'll draw on real examples from your own work for written case studies and a professional discussion.

You'll finish with a NOCN Certificate in Information, Advice or Guidance at Level 2.

Who this course is for

adult only

Entry requirements

19+

What you will learn

  • You'll learn how to deliver information, advice, and guidance to clients effectively.
  • You'll develop your understanding of guidance processes and procedures.
  • You'll practise making referrals to other services when appropriate.
  • You'll build skills in keeping records and reporting to line management.
  • You'll learn how to support clients in a personalised way.
  • You'll complete written case studies drawing on your own work experience.

How you will learn

The course is delivered online. Assessment includes written knowledge questions, a case study based on your own work, and a professional discussion with an assessor. You'll need to provide evidence from your current or recent role in a guidance setting. All assessment is work-based, so you apply what you already do in practice.

What you will need to bring

The centre will provide most materials. Inspire HQ Nottingham will confirm anything else you need before you start. You will need access to a guidance role, paid or voluntary, to provide the work-based evidence the qualification requires.

Where next

Jobs you could do

  • Careers advisor, supports people with career planning and job searching.
  • Information and advice worker, helps clients access services and make informed choices.
  • Personal advisor, provides tailored support in welfare-to-work or youth services.
  • Guidance worker, delivers advice in community, charity, or public sector settings.
  • Employment advisor, helps people find and stay in work.
  • Welfare advisor, supports clients with benefits, housing, or financial guidance.

What you could study next

  • Level 3 Award, Certificate or Diploma in Information, Advice or Guidance, the next step for those wanting to take on more complex guidance work or move into senior roles.
  • Level 3 Certificate in Careers Information and Advice, recognised for professional careers work in schools and colleges.
  • Level 4 Diploma in Career Guidance and Development, for those aiming to work as a qualified careers professional.
Apply on inspireculture.org.uk →
Apply now →

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