Free Level 2 Information, Advice or Guidance Course in Northallerton. Classes run at Skipton Adult Learning and Skills Service, part-time during the day. The course runs over 6 months, giving you time to fit study around other commitments. You'll build on your existing role by developing the knowledge and skills needed to give effective information, advice or guidance to others. This free information, advice or guidance course for adults covers how to work with people, understand their needs, and signpost them to the right support. You'll complete the TQUK Level 2 Certificate in Information, Advice or Guidance.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and values that underpin information, advice or guidance work.
You'll learn how to interact with clients and identify what they need.
You'll develop skills in signposting and referring people to appropriate services.
You'll explore how to maintain professional boundaries in a guidance role.
You'll learn how to keep accurate and confidential records.
You'll understand equality, diversity, and inclusion in an IAG context.
How you will learn
You'll learn through classroom sessions at the centre, with a mix of group discussion, practical activities, and tutor-led input. Assessment is through written assignments and portfolio evidence that you build up over the course. Your tutor will support you throughout and give feedback on your work as you progress.
What you will need to bring
The centre will provide most materials. Skipton Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, helping people access benefits, housing, or employment support
Careers adviser, guiding people through work and training options
Community support worker, connecting people to local services
Information officer, providing guidance in a charity or public sector setting
Employment adviser, supporting jobseekers in finding and keeping work
Customer services adviser, handling queries and signposting in a public-facing role
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior guidance role.
Level 3 Certificate in Careers Information and Advice: suited to those moving toward a specialist careers adviser role.
Level 4 Diploma in Career Information and Advice: for those aiming at professional-level careers guidance practice.
