Free Level 2 Information, Advice or Guidance Course in Northallerton. Classes run at Skipton Adult Learning & Skills Service on weekday evenings, so you can fit study around your existing commitments. This free information, advice or guidance course for adults is designed to deepen your knowledge and strengthen the skills you already use in a guidance or support role. Each session runs for 4 hours. You'll cover the principles and practice of delivering information, advice, and guidance to clients.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles and boundaries of information, advice, and guidance work.
You'll learn how to communicate clearly and appropriately with clients.
You'll explore how to signpost clients to relevant services and support.
You'll develop skills in active listening and questioning techniques.
You'll understand the importance of confidentiality and data protection in guidance settings.
You'll learn how to reflect on and improve your own practice.
How you will learn
You'll learn through classroom-based sessions at the centre, with tutor-led discussion and group activities. Assessment is through portfolio-based evidence and written tasks that draw on your existing role or experience. You'll gather evidence to demonstrate your knowledge and competence across the qualification's units.
What you will need to bring
The centre will provide most materials. Skipton Adult Learning & Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Careers adviser: supporting clients to explore work and training options
Employment adviser: helping people find and stay in work
Benefits adviser: guiding clients through welfare and entitlements
Community support worker: providing information and referrals in local services
Housing support officer: advising clients on housing options and rights
Citizens Advice volunteer or paid adviser: delivering frontline guidance
Learning and skills adviser: supporting adults returning to education
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more responsibility or move into a specialist guidance role.
Level 3 Certificate in Counselling Skills: useful if your work involves more in-depth emotional support.
Level 3 Award in Education and Training: relevant if you move into a training or facilitation role alongside your guidance work.
