Free Level 2 Information, Advice or Guidance Course in Harrogate. Classes run at Harrogate Civic Centre, part-time during the day. The course runs over 6 months, making it manageable alongside other commitments. It builds your knowledge of how to give effective information, advice, and guidance to people, whether you already work in a support role or want to strengthen your skills in this area. This free information, advice or guidance course for adults is funded subject to eligibility. You'll need to be 19 or over as at 31 August in the current academic year.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the principles behind giving information, advice, and guidance effectively.
You'll learn how to communicate clearly with people seeking support.
You'll explore the boundaries and responsibilities of an advice or guidance role.
You'll develop skills in listening and asking the right questions.
You'll learn how to refer people to other services when needed.
You'll understand equality, diversity, and inclusion in an advice-giving context.
How you will learn
Classes are delivered in a classroom at Harrogate Civic Centre. You'll learn through tutor-led sessions, group discussion, and practical activities. Assessment is through portfolio-based evidence and written tasks that reflect your understanding and practice. Your tutor will guide you through what you need to produce as you work through the course.
What you will need to bring
The centre will provide most materials. Harrogate Civic Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, helping people access support services
Information and guidance officer in a community or charity setting
Employment adviser supporting people back into work
Housing support worker providing guidance to tenants
Careers adviser assistant in a school or college
Welfare benefits adviser in a local authority or voluntary sector role
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more responsibility or move into a senior advice role.
Level 3 Certificate in Careers Information and Advice: suited to those working or aiming to work in careers guidance settings.
Level 4 Diploma in Career Guidance and Development: for those looking to qualify as a professional careers adviser.
