Free Level 3 Information, Advice and Guidance Course Online

CostFREE
Duration12 months
LevelLevel 3
DeliveryOnline
StartFlexible
Awarding bodyNOCN awarding body

About this course

Free Level 3 Information, Advice and Guidance Course. Study online, at your own pace, over 12 months.

The course suits adults aged 19 or over who want a deeper understanding of how information, advice and guidance workers operate. You'll study topics including the principles of IAG, ethical practice, communication skills, and how to support people in making informed decisions. No prior qualifications are needed. You'll complete an initial assessment at enrolment to confirm the course is the right level for you.

You'll finish with a NOCN Certificate in Information, Advice or Guidance at Level 3.

Who this course is for

This qualification is suitable for learners aged 19 and above. There are no specific prior qualifications needed to access this qualification. This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information advice and guidance workers. It does not confer competence in these roles. It will support progression to further training such as broader competence based or industry specific information advice or guidance qualifications required to work in the sector.

Entry requirements

There are no entry requirements for this course other than having a correct level of English and you will do an initial assessment as part of your enrolment.

What you will learn

  • You'll explore the principles and values that underpin information, advice and guidance work.
  • You'll learn how to communicate effectively with people seeking support.
  • You'll understand how to help individuals access relevant services and resources.
  • You'll study ethical practice and professional boundaries in IAG roles.
  • You'll develop knowledge of the wider context in which IAG workers operate.
  • You'll learn how to support people in making informed choices about their options.

How you will learn

You'll study online, working through course materials at a pace that suits you. Assessment is through written assignments and knowledge-based tasks completed online. You submit your work digitally, and a tutor will give you feedback throughout the course. There are no exams.

What you will need to bring

Hartlepool Learning, Work and Skills will confirm anything you need before you start. You'll need a reliable internet connection and a device to access the online materials.

Where next

Jobs you could do

  • Careers adviser, supports people in exploring education and work options.
  • Information and advice worker, helps clients navigate services and make decisions.
  • Employment adviser, guides people into work or training.
  • Community support worker, provides guidance to people in local services.
  • Benefits adviser, helps individuals understand their entitlements.
  • Student services adviser, supports learners in colleges or training providers.

What you could study next

  • A competence-based Level 3 NVQ or Diploma in Advice and Guidance, required to demonstrate occupational competence in many IAG roles.
  • A Level 4 qualification in Careers Information and Advice, for those moving into more specialist careers advisory work.
  • A CELTA or teaching qualification, if you want to move into an education or training role alongside guidance work.

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