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Free Level 2 Travel and Tourism Course in Southend-on-Sea

CostFREE
Duration12 months
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
Apply now →

About this course

Free Level 2 Travel and Tourism Course in Southend-on-Sea. Classes run at South Essex College Southend Campus, full-time over 12 months. It is free for UK and EU learners under 19 years old who are not in employment.

The course covers customer service, tourism destinations, visitor attractions, package holidays, and promotional activities. You will learn how travel agencies, tour operators, and tourism organisations work together. Assessment uses reports, presentations, role plays, and case studies.

You will finish with a City and Guilds Level 2 Diploma in Travel and Tourism.

Who this course is for

This is an ideal choice if you want to pursue a career in the travel and tourism industry.

The course has been designed for those that want to seek employment in one of the many areas in the industry including travel agencies, tour operators, holiday representatives and cruise lines or it will prepare you for a higher level course of study.

Entry requirements

Level 1 qualification or GCSEs x 2 at grade 3/D in MATHS or ENGLISH

Successful attendance at interview event

What you will learn

  • You'll explore how the travel and tourism industry operates globally.
  • You'll study key tourism destinations and visitor attractions.
  • You'll learn how package holidays and tour operations are put together.
  • You'll develop customer service skills for a tourism setting.
  • You'll understand how travel agencies, cruise lines, and holiday representatives work.
  • You'll practise communication, teamwork, and problem-solving through practical tasks.
  • You'll learn how promotional activities are used to attract visitors.

How you will learn

You will study in the classroom full-time, five days a week. Assessment is through practical and vocational methods including written reports, presentations, role plays, leaflets, and case studies. There are no written exams. This approach builds both industry knowledge and employability skills throughout the year.

What you will need to bring

South Essex College Southend Campus will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers and books holidays at a travel agency.
  • Holiday representative, supports tourists at resorts on behalf of a tour operator.
  • Visitor attraction assistant, works at a theme park, museum, or heritage site.
  • Cruise line customer service agent, assists passengers on board or at port.
  • Tour operator assistant, helps plan and coordinate package holidays.
  • Tourism information officer, provides advice to visitors at a local centre.

What you could study next

  • Level 3 Travel and Tourism qualification, the natural next step for those wanting to move into supervisory or specialist roles.
  • Apprenticeship in travel services, combines work and study with an employer in the sector.
  • Higher National Certificate (Level 4) in Hospitality or Tourism Management, for those aiming toward management roles after completing Level 3.
Apply on southessex.ac.uk →
Apply now →

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