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Free Level 3 Travel and Tourism Course in Southend-on-Sea

CostFREE
Duration2 years
LevelLevel 3
DeliveryClassroom based
Start1 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
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About this course

Free Level 3 Travel and Tourism Course in Southend-on-Sea. Classes run at South Essex College Southend Campus, full-time over two years.

The course is free for learners under 19 years old who are not in employment. You'll explore how the course industry works, covering customer service, UK and international destinations, visitor attractions, and the conference and events sector. Units also look at travel agencies, tour operators, cruise and hotel operations, and hospitality. You'll develop communication skills and professional behaviours that employers value across the industry.

You'll need four GCSEs at grade 4 or above, including Maths or English, or a Level 2 qualification. You'll finish with a City and Guilds Diploma in Travel and Tourism.

Who this course is for

This course will give you the knowledge, understanding and skills you need to prepare for employment in the travel and tourism industry. The various units you will study will enable you to have transferrable skills that could be used in different aspects of travel including, travel agents, tour operators, cruise and hotel industry, as well as working in conference and events and hospitality.

Entry requirements

Level 2 qualification or GCSEs x 4 at grade 4/C - one to be grade 4/C in ENGLISH OR MATHS dependent on vocational subject to be studied Successful attendance at interview event

What you will learn

  • You'll explore the structure of the travel and tourism industry and how it operates.
  • You'll study customer service practices used across travel and hospitality roles.
  • You'll learn about UK and international travel destinations.
  • You'll examine visitor attractions and how tourism products are planned and promoted.
  • You'll cover the UK conference and events industry.
  • You'll develop communication skills and professional behaviours expected by employers.
  • You'll gain transferable skills applicable to travel agencies, tour operators, cruise lines, hotels, and hospitality.

How you will learn

You'll learn through classroom-based sessions at South Essex College Southend Campus. The course includes an interview event as part of the enrolment process. Assessment is based on the units you study throughout the two years, building a body of work that reflects your knowledge and skills across the travel and tourism industry.

What you will need to bring

South Essex College Southend Campus will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers and books holidays or business travel.
  • Tour operator assistant, helps plan and package travel products.
  • Cruise line customer service agent, supports passengers on board or in reservations.
  • Hotel reservations coordinator, manages bookings and guest enquiries.
  • Conference and events coordinator, organises meetings and events for clients.
  • Airport customer service agent, assists passengers at check-in or in the terminal.
  • Tourism information officer, helps visitors at local or regional tourism centres.

What you could study next

  • A Higher National Certificate (Level 4) in Travel and Tourism or Hospitality Management, a natural next step after this Diploma.
  • A foundation degree or HND (Level 5) in Tourism Management, for those wanting a deeper academic grounding before entering management roles.
  • A bachelor's degree (Level 6) in Tourism, Events or Hospitality Management, for those aiming toward graduate-level careers or management positions.
  • An apprenticeship in travel or hospitality, combining work experience with further qualifications.
Apply on southessex.ac.uk →
Apply now →

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