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Free Level 3 Travel and Tourism Course in Grays

CostFREE
Duration2 years
LevelLevel 3
DeliveryClassroom based
Start1 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
Apply now →

About this course

Free Level 3 Travel and Tourism Course in Grays. Classes run at South Essex College of Further and Higher Education, full-time during the day. The course is free for those aged under 19 years old who are not in employment.

You'll study how the course industry works, covering travel agents, tour operators, cruise and hotel operations, and conference and events. The course also covers customer service, UK and international destinations, and visitor attractions. You'll develop communication skills and professional behaviours that employers in the sector expect. The course runs over two years.

You'll need four GCSEs at grade 4 or above, including Maths or English, or a Level 2 qualification. You'll also attend an interview event. You'll finish with a City and Guilds Diploma in Travel and Tourism.

Who this course is for

This course will give you the knowledge, understanding and skills you need to prepare for employment in the travel and tourism industry. The various units you will study will enable you to have transferrable skills that could be used in different aspects of travel including, travel agents, tour operators, cruise and hotel industry, as well as working in conference and events and hospitality.

Entry requirements

Level 2 qualification or GCSEs x 4 at grade 4/C - one to be grade 4/C in ENGLISH OR MATHS dependent on vocational subject to be studied Successful attendance at interview event

What you will learn

  • You'll explore how the travel and tourism industry is structured and how it operates.
  • You'll study customer service practices used across travel, tourism and hospitality.
  • You'll learn about UK and international travel destinations.
  • You'll examine visitor attractions and how tourism products are planned and promoted.
  • You'll cover the UK conference and events industry.
  • You'll develop workplace communication skills and professional behaviours.
  • You'll build transferable skills applicable across travel agencies, tour operators, cruise lines, hotels and hospitality.

How you will learn

Learning takes place in the classroom at South Essex College of Further and Higher Education. You'll be assessed through a range of coursework and assignments across the units you study. The course is full-time over two years, with daytime attendance.

What you will need to bring

South Essex College of Further and Higher Education will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers and books holidays or business travel.
  • Tour operator assistant, helps plan and package travel products.
  • Cruise line customer service agent, supports passengers on board or at port.
  • Hotel reservations agent, manages bookings and guest enquiries.
  • Conference and events coordinator, organises meetings and events for clients.
  • Airport customer service agent, assists passengers at check-in or information desks.

What you could study next

  • A Higher National Certificate or Higher National Diploma in Travel and Tourism (Level 4 or Level 5) builds on this qualification and can lead into management roles.
  • A bachelor's degree in Tourism Management or Hospitality (Level 6) suits those aiming for graduate-level careers in the sector.
  • An apprenticeship in travel or hospitality lets you earn while developing further practical skills.
Apply on southessex.ac.uk →
Apply now →

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