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Free Level 2 Travel and Tourism Course in Grays

CostFREE
Duration12 months
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
Apply now →

About this course

Free Level 2 Travel and Tourism Course in Grays. Classes run at South Essex College of Further and Higher Education, full-time over 12 months. The course is free for learners under 19 years old who are not in employment.

You'll study customer service, tourism destinations, visitor attractions, package holidays, and how travel businesses operate together. Assessment includes reports, presentations, role plays, and case studies. You'll need a Level 1 qualification or GCSEs at grade 3 or above in Maths or English, plus an interview.

You'll finish with a Level 2 Diploma in Travel and Tourism.

Who this course is for

This is an ideal choice if you want to pursue a career in the travel and tourism industry.

The course has been designed for those that want to seek employment in one of the many areas in the industry including travel agencies, tour operators, holiday representatives and cruise lines or it will prepare you for a higher level course of study.

Entry requirements

Level 1 qualification or GCSEs x 2 at grade 3/D in MATHS or ENGLISH

Successful attendance at interview event

What you will learn

  • You'll explore how the travel and tourism industry operates globally.
  • You'll study key tourism destinations and visitor attractions.
  • You'll learn how package holidays and tour operations are put together.
  • You'll develop customer service skills for travel and tourism roles.
  • You'll understand how travel agencies, tour operators, and tourism organisations work together.
  • You'll practise communication, teamwork, and problem-solving through practical tasks.
  • You'll learn how promotional activities are used in the travel sector.

How you will learn

You'll learn through classroom-based sessions at the college. Assessment is practical and vocational throughout. You'll complete reports, presentations, role plays, leaflets, and case studies. This mix builds both industry knowledge and the employability skills employers look for.

What you will need to bring

South Essex College of Further and Higher Education will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers on holidays and travel arrangements.
  • Travel agent, sells flights, hotels, and package holidays in a branch or online.
  • Holiday representative, supports tourists at resorts on behalf of a tour operator.
  • Tour operator assistant, helps plan and coordinate travel packages.
  • Visitor attraction assistant, works at museums, theme parks, or heritage sites.
  • Cruise line customer service agent, assists passengers on board or in reservations.

What you could study next

  • Level 3 Travel and Tourism qualification, the natural next step for those wanting to deepen their knowledge or move into supervisory roles.
  • An apprenticeship in travel services, combining on-the-job training with a recognised qualification.
  • A Higher National Certificate (Level 4) in Travel and Tourism or Hospitality, for those aiming toward management roles in the sector.
Apply on southessex.ac.uk →
Apply now →

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