Free Level 2 Travel and Tourism Course in Chelmsford. Classes run full-time at Chelmsford College Moulsham, five days a week during the day. The course takes one year and covers the core knowledge and skills the travel and tourism industry needs, from customer service and package holidays to airport operations and UK visitor attractions. You'll also complete a minimum of 30 hours of work experience with an industry employer, plus visits to airports and attractions. To join, you'll need two GCSEs at grades 3 to 9 or a Level 1 vocational qualification.
Who this course is for
This Travel and Tourism course is designed to provide you with the key knowledge and basic principles of the Travel and Tourism sector as well as directly engaging in the Aviation Environment of Airport Operations. You will gain the essential knowledge and boost your skills to meet the changing needs of the rapidly growing industry. Whilst providing you with a strong foundation, this course will help to improve your confidence to work towards careers in travel agents, customer service-based roles, holiday resorts, and airports, or access to a higher-level qualification.
Entry requirements
2 GCSEs at grades 9-3 or successful achievement of a Level 1 vocational course
What you will learn
You'll explore how the UK travel and tourism industry is structured and how it operates.
You'll study customer service in travel destinations and how to meet visitor needs.
You'll learn about package holidays, including how they're put together and sold.
You'll examine promotion in travel and tourism and how businesses attract customers.
You'll investigate UK purpose-built visitor attractions and popular UK tourism regions.
You'll look at the impact of travel and tourism on destinations and communities.
You'll cover hospitality in travel and tourism settings.
You'll gain direct experience of the aviation environment through airport and airline training activities.
How you will learn
You'll learn through classroom sessions, employer visits, and vocational activities including airline training days and city day breaks. Work experience with an external organisation is a required part of the programme, with a minimum of 30 hours to complete. Assessment is through the units studied across the qualification. Your personal tutor and the college's stakeholder engagement team can support you in finding a suitable placement.
What you will need to bring
The centre will provide most materials. Chelmsford College Moulsham will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent, helping customers plan and book holidays
Airport customer service agent, assisting passengers at check-in or gates
Holiday resort representative, supporting guests at UK or overseas resorts
Tourism information officer, promoting local attractions and destinations
Hospitality assistant, working in hotels, visitor centres, or event venues
Tour operator assistant, supporting the planning and delivery of package tours
What you could study next
Level 3 Travel and Tourism Qualification. The natural next step after this course, covering the industry in greater depth and opening doors to supervisory and specialist roles.
Level 3 Hospitality Management Qualification. A strong option if you want to move into hotel or events management.
Higher education in Tourism, Events, or Hospitality. A Level 2 Diploma can support an application to a Level 3 programme that leads to a university degree.
