Free Level 2 Food and Beverage Service Course. Work-based training at your workplace. You learn while you work, building skills directly in a hospitality role over 12 months. The course covers the knowledge and practical skills needed to deliver food and beverage service to a professional standard. You'll have a discussion with First College Lincs about your prior experience before you start. This is a free food and beverage service course for adults working in or entering the hospitality sector.
Who this course is for
This course is designed for an individual starting out in the hospitality sector.
Entry requirements
Prior attainment to be discussed with each individual learner upon enrolling.
What you will learn
You'll develop skills in welcoming and seating customers professionally.
You'll learn how to take food and drink orders accurately.
You'll practise serving food and beverages to the correct standards.
You'll understand how to maintain a clean and safe service area.
You'll learn how to handle customer queries and complaints.
You'll develop knowledge of menu items, allergens, and dietary requirements.
You'll understand licensing laws and responsible service of alcohol.
How you will learn
You learn on the job, in your workplace. An assessor will visit you regularly to observe your work and review your progress. You'll build a portfolio of evidence showing your skills and knowledge. Assessment includes workplace observations, professional discussions, and written or oral questions. Your employer supports your learning throughout the 12 months.
What you will need to bring
The centre will provide most materials. First College Lincs will confirm anything else you need before you start.
Where next
Jobs you could do
Waiter or waitress. Serving food and drink in restaurants or hotels.
Bar staff. Taking orders and serving drinks in licensed venues.
Banqueting server. Working events and functions in hotels or venues.
Room service attendant. Delivering food and beverage orders in hotels.
Café or bistro assistant. Front-of-house service in smaller venues.
Front-of-house team leader. Supervising service staff in a hospitality setting.
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership. Moves you into supervisory roles managing front-of-house teams.
Level 2 Award in Responsible Service of Alcohol. Useful if your role involves licensing compliance.
Level 3 NVQ Diploma in Food and Beverage Service. A natural next step if you want to specialise further and take on senior service responsibilities.
