Free Level 1 Retail Course in Manchester

CostFREE
Duration12 months
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 1 Retail Course in Manchester. Classes run at Oakwood Academy 6th Form at UTC Media City, full-time during the day. The course runs over 12 months and covers the knowledge you need to work in retail, including customer service, health and safety, stock control, and sales. There are no specific entry requirements. You'll have an initial assessment to confirm this level 1 retail qualification is the right starting point for you. It can lead to employment or an apprenticeship in retail.

Who this course is for

This qualification is suitable for learners aged pre-16 and above.

This qualification is suitable for all learners of all ages and aims to provide them with the knowledge and understanding to progress into employment, an Apprenticeship, or onto further study.

Entry requirements

This qualification aims to provide learners with the knowledge and understanding to progress into employment, an Apprenticeship or onto further study. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved an Entry Level 3 qualification.

What you will learn

  • You'll learn how retail businesses and occupations are organised
  • You'll develop knowledge of customer service in a retail setting
  • You'll understand health and safety responsibilities in retail environments
  • You'll learn how stock is handled, replenished, and controlled
  • You'll study the principles of retail sales

How you will learn

You'll study in a classroom at Oakwood Academy 6th Form at UTC Media City. Assessment is through units covering all the learning outcomes of the qualification. You must demonstrate your achievement across every unit to earn the Award. The centre will guide you through each topic and confirm the assessment methods used.

What you will need to bring

The centre will provide most materials. Oakwood Academy 6th Form at UTC Media City will confirm anything else you need before you start.

Where next

Jobs you could do

  • Sales assistant, serving customers on the shop floor
  • Stock room assistant, managing deliveries and replenishment
  • Checkout operator, handling payments and customer queries
  • Visual merchandiser, arranging displays to drive sales
  • Retail supervisor, once you have some experience behind you

What you could study next

  • Level 2 Certificate in Retail Knowledge (NCFE or City and Guilds) - builds on what you've learned and is recognised for more senior retail roles
  • Level 2 Apprenticeship in Retailer - combines on-the-job training with a nationally recognised qualification
  • Level 2 Customer Service Practitioner Apprenticeship - if you want to focus on the customer-facing side of retail work