The Customer Service Practitioner apprenticeship standard is at Level 2 and is ideal for those who work in roles that involve dealing with members of the public. This could include those who work in manned guarding or contact centre positions, for example.
Entry requirements
The entry requirement for this apprenticeship will be decided by each employer. Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship. We will support with achieving this.
