Level 3 Team Leader/ Supervisor Course. Work-based training at your workplace. You study while working in a supervisory or team leader role, applying your learning directly on the job. The course covers managing a team, staff performance, delegation, and conflict resolution. You also develop your understanding of workplace policies, expected standards, and leadership behaviours. The course runs over 12 months. Your employer contributes 5% of the course cost. This level 3 team leader/ supervisor qualification is awarded by TQUK.
Who this course is for
As a Team Leader/ Supervisor apprentice you will benefit from:
Learning to manage a team providing supervision, leadership and guidance and ensuring compliance with policies and procedures, expected standards and behaviours.
Knowledge of staff performance management; delegation & conflict resolution.
The highest quality of teaching by friendly, experienced staff
Flexible patterns of work based learning to suit you and your organisation’s needs
Sector best practice knowledge.
Entry requirements
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
What you will learn
You'll develop skills in managing and supervising a team day to day.
You'll learn how to monitor and support staff performance.
You'll practise delegation, making sure the right tasks go to the right people.
You'll build techniques for resolving conflict within a team.
You'll understand how to ensure compliance with workplace policies and procedures.
You'll apply leadership behaviours and set clear standards for your team.
You'll gain sector best practice knowledge relevant to your industry.
How you will learn
Learning takes place in your workplace, fitted around your job role and your organisation's schedule. You'll be supported by experienced tutors who work flexibly with you and your employer. Assessment is ongoing and work-based, drawing on real tasks and responsibilities in your role. Your employer is involved throughout, and the programme is structured to meet both your needs and theirs.
What you will need to bring
The centre will provide most materials. Excelsis Training will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise day-to-day operations and support your team.
Supervisor: oversee staff performance and workplace standards.
Section manager: manage a defined area or department within a business.
Operations coordinator: coordinate workflows and team activity.
Shift manager: lead teams across shift patterns in operational settings.
First-line manager: step up from supervisor to junior management.
What you could study next
Level 5 Operations or Departmental Manager Apprenticeship: the natural next step if you want to move into middle management.
Level 5 Diploma in Management and Leadership: a standalone qualification that builds on your Level 3 and suits learners aiming for senior roles.
Chartered Management Institute (CMI) Level 5 Award or Certificate: widely referenced by employers hiring at management level.
