Free Level 2 Business Support Course in Bradford. Classes run at The Opportunity Centre, full-time during the day. This is a free business support course funded through the ESFA, subject to eligibility. The course covers everyday administrative tasks and the skills needed to work in a business support role. You'll study topics such as communication, organisation, and handling information in a workplace setting. The course runs for 311 hours in total.
Who this course is for
Level 2 will suit you if you are working in or want to work in a business support role. You're interested in learning how to carry out everyday administrative tasks.
What you will learn
You'll learn how to carry out everyday administrative tasks in a business setting.
You'll develop written and verbal communication skills for the workplace.
You'll learn how to organise and manage information effectively.
You'll understand how businesses are structured and how support roles contribute to them.
You'll practise using office systems and digital tools.
You'll learn how to handle customer and colleague queries professionally.
How you will learn
You'll learn through classroom-based sessions at The Opportunity Centre. Assessment is through a combination of assignments, practical tasks, and portfolio work that you build up throughout the course. Your progress is assessed against set criteria at each stage. There are no formal written exams.
What you will need to bring
The centre will provide most materials. The Opportunity Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Business Administrator - providing admin support across teams and departments.
Office Administrator - managing day-to-day office tasks and correspondence.
Receptionist - handling calls, visitors, and front-of-house duties.
Data Entry Clerk - inputting and maintaining accurate business records.
Administrative Assistant - supporting managers and teams with clerical work.
Customer Service Administrator - combining admin skills with customer contact.
What you could study next
Level 3 Business Administration Qualification - the next step if you want to move into a senior admin or team leader role.
Level 3 Customer Service Qualification - useful if your role involves regular customer contact.
AAT Level 2 Certificate in Accounting - a route into finance and accounts support roles within a business environment.
