Level 2 Information, Advice or Guidance Course. Study online, at your own pace, over around 6 months. Funding may be available depending on your circumstances. Contact Professional Development and Training to check your eligibility. There are no formal entry requirements. The course covers the skills and knowledge needed to give effective information, advice, or guidance to others. You'll study through an online learning platform with access to a dedicated tutor throughout. This is a recognised information, advice or guidance qualification that suits people who need flexibility in how and when they study.
Who this course is for
If you're looking to advance your career in roles that involve offering support and guidance to others, the NCFE CACHE Level 2 Certificate in Information, Advice or Guidance is the ideal starting point.
Entry requirements
There are no formal entrance requirements.
What you will learn
You'll understand the principles of information, advice, and guidance work.
You'll learn how to communicate effectively with people seeking support.
You'll explore the boundaries and responsibilities of an advice or guidance role.
You'll develop skills in active listening and questioning techniques.
You'll learn how to signpost and refer people to appropriate services.
You'll understand equality, diversity, and inclusion in guidance settings.
You'll build knowledge of safeguarding and duty of care responsibilities.
How you will learn
You study through an online learning platform in your own time. A dedicated tutor supports you throughout the course. Assessment is based on written assignments and portfolio evidence that you submit online. You do not need to attend a classroom or sit a formal exam.
What you will need to bring
The centre will provide most materials. Professional Development and Training will confirm anything else you need before you start.
Where next
Jobs you could do
Advice and guidance worker, supporting people in community or charity settings.
Employment adviser, helping people find and prepare for work.
Housing support worker, guiding clients through housing options.
Careers adviser, working in schools, colleges, or employment services.
Benefits adviser, helping people understand and access financial support.
Community outreach worker, connecting people with local services.
Student support adviser, working in further or higher education.
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex casework or move into a senior advice role.
Level 3 Certificate in Careers Information and Advice: relevant if you want to work specifically in careers guidance.
Level 4 Diploma in Career Guidance and Development: for those aiming toward professional careers adviser roles.
