Level 2 Food and Beverage Service Course in Redbridge. Classes run at New City College Chadwell Heath Campus, full-time during the day over 44 weeks. You'll cover the skills and knowledge needed to work in professional food and beverage service, from taking orders and serving food to maintaining a safe and hygienic environment. This level 2 food and beverage service qualification is awarded by City and Guilds. It prepares you for roles in restaurants, hotels, and hospitality venues.
Who this course is for
16 to 18
What you will learn
You'll develop skills in taking and processing food and beverage orders.
You'll learn how to serve food and drinks to customers professionally.
You'll understand how to maintain a clean and hygienic work area.
You'll practise handling customer enquiries and dealing with complaints.
You'll learn how to work safely in a hospitality environment.
You'll build knowledge of menu items and how to advise customers on choices.
You'll understand licensing and responsible service of alcohol.
How you will learn
You'll learn through classroom-based sessions and practical, hands-on activities. Assessment is through a combination of observed workplace or simulated tasks, written assignments, and a portfolio of evidence. Your assessor will observe you carrying out food and beverage service tasks and review your knowledge through questioning and written work.
What you will need to bring
The centre will provide most materials. New City College Chadwell Heath Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Food and beverage server, working in restaurants or hotels.
Hospitality team member, supporting front-of-house operations.
Waiter or waitress, serving customers in cafes or dining venues.
Bar staff, serving drinks in licensed premises.
Banqueting server, working at events and functions.
Room service attendant, delivering food and drink in hotels.
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership: moves you toward supervisory and team leader roles in hospitality.
Level 2 NVQ Diploma in Professional Cookery: broadens your hospitality skills into the kitchen.
Level 3 Award in Food Safety in Catering: strengthens your food safety knowledge for senior roles.
Apprenticeship in Hospitality Management: combines work and study toward a management career.
