Level 2 Food and Beverage Service Course in Hackney

Cost£657.00
Duration44 weeks
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Level 2 Food and Beverage Service Course in Hackney. Classes run full-time at New City College Hackney Campus, five days a week during the day. This food and beverage service qualification covers the skills and knowledge needed to work in restaurants, hotels, and hospitality venues. The course runs for 44 weeks. You'll study food and beverage service classes covering customer service, table service, drinks service, and food safety. The City and Guilds NVQ Diploma in Food and Beverage Service is aimed at 16 to 18 year olds.

Who this course is for

16 to 18

What you will learn

  • You'll develop skills in table service and food and beverage service techniques.
  • You'll learn how to take customer orders accurately and professionally.
  • You'll understand food safety and hygiene requirements in a hospitality setting.
  • You'll practise serving drinks, including non-alcoholic and alcoholic beverages.
  • You'll learn how to handle customer queries and complaints.
  • You'll develop knowledge of menu items and how to advise customers.
  • You'll understand how to set up and clear a service area.

How you will learn

You'll learn through classroom-based sessions and practical activities that reflect real hospitality environments. Assessment is through a combination of observed practical performance, knowledge tests, and a portfolio of evidence. You'll be assessed on your ability to carry out food and beverage service tasks to the standard required by the City and Guilds NVQ Diploma.

What you will need to bring

The centre will provide most materials. New City College Hackney Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Food and beverage service assistant. Serve customers in restaurants, hotels, or cafes.
  • Hospitality team member. Support front-of-house operations across a range of venues.
  • Waiter or waitress. Take orders and deliver food and drinks in a dining setting.
  • Bar staff. Serve drinks and assist customers in a bar or pub environment.
  • Banqueting server. Work events and functions in hotels or conference venues.
  • Room service attendant. Deliver food and beverage orders in a hotel setting.

What you could study next

  • Level 3 Diploma in Hospitality Supervision and Leadership. The next step if you want to move into a supervisory or team leader role in hospitality.
  • Level 2 NVQ Diploma in Professional Cookery. Broadens your hospitality skills into the kitchen if you want to work across front and back of house.
  • Level 2 Award in Food Safety in Catering. A short qualification that strengthens your food hygiene knowledge and is valued by hospitality employers.

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