Free Level 1 Hospitality and Catering Course in North Shields. Classes run at Cedarwood Trust, part-time during the day over 12 weeks. This hospitality and catering qualification covers the essentials of working in the sector: customer service, food and drink service, and how hospitality businesses operate. The pace is manageable, making it practical for anyone fitting study around other commitments. You'll have an initial assessment to confirm this is the right level for you. You must be aged 19 or over, living in Northeast England, and either unemployed or earning under £30,000 a year.
Who this course is for
For anyone who is interested in a career in the hospitality sector and wanting a qualification. To enrol, you must be aged 19+, living in Northeast England and unemployed or with an income of less than £30k.
What you will learn
You'll explore how the hospitality industry is structured and how different businesses operate.
You'll learn the basics of customer service in a hospitality setting.
You'll understand food and drink service principles.
You'll develop awareness of health, safety, and hygiene in hospitality workplaces.
You'll learn about the roles and responsibilities of hospitality team members.
You'll gain an introduction to working in a professional kitchen or front-of-house environment.
How you will learn
You'll learn through classroom-based sessions at Cedarwood Trust. Learning is delivered face to face, with tutor-led instruction and group activities. Assessment is through coursework and practical tasks completed during the course. There are no formal written exams.
What you will need to bring
The centre will provide most materials. Cedarwood Trust will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member: serving customers in cafes, restaurants, or hotels.
Waiting staff: taking orders and delivering food and drink.
Barista or counter assistant: preparing and serving hot drinks and food.
Kitchen assistant: supporting chefs with food preparation and cleaning.
Front-of-house assistant: greeting guests and managing seating or bookings.
Hotel receptionist: first point of contact for guests at a hotel.
What you could study next
Level 2 Award in Food Safety in Catering (Highfield or RSPH): a short qualification many hospitality employers ask for.
Level 2 Diploma in Hospitality Services: the next step up, covering more advanced skills across food service, housekeeping, and reception.
Level 2 NVQ in Food and Beverage Service: a work-based qualification that builds toward skilled hospitality roles and stronger job prospects.
