Free Level 3 HR Support Course Online

CostFREE
Duration18 months
LevelLevel 3
DeliveryOnline
StartFlexible
Awarding bodyFIRSTEPA

About this course

Free Level 3 HR Support End Point Assessment ST0239 Course. Study online. This is the end point assessment component of the Level 3 HR Support apprenticeship (ST0239), completed over 18 months. You'll handle day-to-day HR queries, support recruitment and employee relations processes, maintain HR records, and advise managers on a range of HR issues. The hr support end point assessment st0239 qualification covers the full employee lifecycle, from recruitment through to retirement.

Who this course is for

This apprenticeship is ideal for those looking to kickstart a career in HR. You can expect to handle day to day queries and provide HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

What you will learn

  • You'll handle day-to-day HR queries from employees and managers.
  • You'll advise managers on a wide range of HR issues and policies.
  • You'll support recruitment processes and other HR activities across the employee lifecycle.
  • You'll maintain and update HR records using HR information systems.
  • You'll provide relevant HR data and information to the business.
  • You'll work on HR change projects, supporting the wider HR team.
  • You'll manage transactional and more complex HR processes, from onboarding through to retirement.

How you will learn

The end point assessment for ST0239 is conducted online. Assessment includes a knowledge test, a portfolio-based interview drawing on evidence from your apprenticeship, and a professional discussion. You'll build a portfolio of work throughout your apprenticeship to demonstrate competence across HR processes. The Vocational Academy will confirm the exact assessment schedule and submission requirements before you reach gateway.

What you will need to bring

The centre will provide most materials. The Vocational Academy will confirm anything else you need before you start.

Where next

Jobs you could do

  • HR Assistant: supporting HR teams with day-to-day people processes
  • HR Administrator: managing HR records, systems, and correspondence
  • People Operations Coordinator: coordinating HR activity across a business
  • Recruitment Coordinator: managing hiring processes end to end
  • HR Advisor: providing guidance to managers on employee relations
  • Payroll and HR Support Officer: combining HR admin with payroll duties

What you could study next

After completing the Level 3 HR Support End Point Assessment ST0239, you could progress to a CIPD Level 3 Foundation Certificate in People Practice to deepen your professional standing. From there, a CIPD Level 5 Associate Diploma in People Management opens the door to HR Advisor and HR Business Partner roles. Some learners also move into a Level 5 HR Consultant or Business Partner apprenticeship.

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