Free Level 2 Travel and Tourism Course in Crawley

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start15 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 2 Travel and Tourism Course in Crawley. Classes run full-time during the day at Crawley College. You'll study a range of subjects covering the travel and tourism sector, including customer service, UK travel, tour operations, and retail travel. The course runs for one year. You'll need GCSEs at grade 3 or above in English or Maths to apply. This travel and tourism qualification gives you a solid grounding in how the industry works and the roles available within it.

Who this course is for

p This programme is designed to provide a good knowledge of various subjects in relation to Travel and Tourism and will give you the opportunity to gain a realistic idea of what a career in the Travel and Tourism sector can offer. If you are thinking of a career in the airline industry tour operations or retails travel this is the one for you. /p p br / The units covered in this course are; br / br / /p ul li Customer service in travel and tourism /li li The UK travel and tourism industry /li li Travel and tourism destinations /li li Understanding package holidays /li li Hospitality in travel and tourism /li li Organising an event /li li Airports and airlines /li li Work experience in travel a

Entry requirements

Sun Sand Sea and Culture. The Travel industry is one of the most exciting diverse and engaging industries to work in and its all waiting for you at the end of your learning journey. br / br / ul li GCSEs at grade 3 for English or Maths /li /ul

What you will learn

  • You'll develop customer service skills specific to travel and tourism settings.
  • You'll explore how tour operations are planned and managed.
  • You'll learn about retail travel and how travel agencies work.
  • You'll study the UK travel and tourism industry, including key destinations and attractions.
  • You'll gain knowledge of the airline industry and how it operates.
  • You'll understand what different careers in the travel and tourism sector involve.

How you will learn

You'll learn through classroom-based sessions at Crawley College, covering units across the travel and tourism sector. Assessment is through coursework and assignments completed during the year. Your tutors will guide you through each unit, and you'll build a portfolio of evidence as you progress through the course.

What you will need to bring

The centre will provide most materials. Crawley College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel agent, helping customers plan and book holidays
  • Airline customer service agent, working at airports or check-in
  • Tour operator assistant, supporting holiday package planning
  • Holiday rep, looking after customers at UK or overseas resorts
  • Visitor attraction assistant, working at tourism venues
  • Hotel receptionist, front-of-house guest services role

What you could study next

  • Level 3 Diploma in Travel and Tourism: a natural next step if you want to move into supervisory or specialist roles in the sector.
  • Level 3 Extended Diploma in Travel and Tourism: a broader qualification that can support entry to higher education in tourism or hospitality.
  • Apprenticeship in Travel and Tourism: combine on-the-job training with a recognised qualification while earning.

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