Level 2 Travel and Tourism Course in Richmond upon Thames. Classes run at Richmond College, full-time during the day, over 34 weeks. Tuition fees may apply depending on your circumstances, though funding may be available for some learners. The course covers the knowledge and skills needed to work in the airline industry, including roles such as cabin crew. You'll study travel and tourism topics that give you a grounding in how the industry works, from customer service to destination knowledge.
Who this course is for
This course is suitable for students who would like to gain employment in the airline industry or enhance their studies in travel and tourism. It provides an additional qualification for students wishing to work as cabin crew.
What you will learn
You'll explore how the travel and tourism industry is structured and how it operates.
You'll study key destinations and what makes them attractive to different types of travellers.
You'll develop customer service skills relevant to airline and tourism roles.
You'll learn about the role of cabin crew and what working in the airline industry involves.
You'll build knowledge of travel products, services, and how they are sold.
You'll understand health, safety, and security procedures in travel and tourism settings.
How you will learn
You'll learn through classroom-based sessions at Richmond College. Assessment is likely to include assignments, projects, and coursework that you complete throughout the course. Your tutor will guide you through each topic and give feedback on your work as you progress.
What you will need to bring
The centre will provide most materials. Richmond College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew. Work on short or long-haul flights for an airline.
Airport customer service agent. Assist passengers at check-in and departure gates.
Travel consultant. Help customers plan and book holidays or business travel.
Tour operator assistant. Support the planning and delivery of package tours.
Holiday rep. Look after customers at resorts and tourist destinations.
Visitor information assistant. Provide advice at tourist information centres.
What you could study next
Level 3 Travel and Tourism Diploma. A natural next step if you want to deepen your knowledge and move into supervisory or specialist roles in the industry.
Level 3 Extended Diploma in Travel and Tourism. A broader qualification that can support entry to higher education in tourism or hospitality.
Airline-specific cabin crew training. Many airlines run their own training programmes once you hold a relevant Level 2 or Level 3 qualification.
