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Free Level 2 Travel and Tourism Course in Tonbridge

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start13 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Travel and Tourism Course in Tonbridge. Classes run at North Kent College Tonbridge, full-time during the day.

The course takes one year and covers the key areas of the travel industry. You'll explore destinations, customer service, and how travel businesses operate. Learning combines classroom study with practical role play, outdoor activities, and residential trips.

You'll finish with an NCFE Extended Certificate in Travel and Tourism at Level 2.

Who this course is for

Working in the travel industry can provide a truly satisfying career, especially if you enjoy working with people in a varied, exciting working environment. The NCFE Level 2 Extended Certificate in Travel & Tourism course will suit you if you are highly motivated and are looking to combine classroom-based study with realistic practical role playing, outdoor activities and residential trips. This introductory course will introduce you to the skills required for a career in any of the key travel and tourism areas such as cabin crew, working in a travel agency, holiday rep or event planning.

The course consists of 9 units: Customer Service in Travel & Tourism/Planning a Trip to a Visitor Attraction/UK Travel & Tourism Destinations/Schedule, Charter & Low Cost Airlines/The Role of Cabin Crew/Recommending a Package Holiday/ The Role of the Overseas Representative/Planning & Participating in an Event/Travel & Tourism Group Project

The NCFE programme will use continuous assessment rather than examinations and you will be able to track your performance as you work towards your targets. You will be encouraged to manage your own assessments and identify where you have met the required standards. Methods of assessment may include web blogs, presentations, practical demonstrations, posters, reports, leaflets, interviews and discussions.

What you will learn

  • You'll explore popular travel destinations and how to advise customers on them.
  • You'll learn how travel businesses and tour operators work.
  • You'll develop customer service skills for a travel setting.
  • You'll practise real workplace scenarios through role play activities.
  • You'll understand the roles available across the travel and tourism industry.
  • You'll build knowledge of transport, accommodation, and holiday products.

How you will learn

You'll learn through classroom sessions, practical role play, and residential trips. Assessment is based on coursework and assignments completed throughout the year. There are no formal written exams for this qualification. Your tutor will guide you through each unit and give feedback as you progress.

What you will need to bring

The centre will provide most materials. North Kent College Tonbridge will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers on holidays and travel arrangements.
  • Cabin crew member, works on passenger flights for an airline.
  • Holiday rep, supports customers at travel destinations abroad.
  • Travel agent, sells and books travel packages in a retail setting.
  • Customer service advisor, handles enquiries for a travel or leisure company.
  • Tour operator assistant, helps plan and coordinate travel packages.

What you could study next

  • Level 3 Travel and Tourism qualification, for a deeper study of the industry and stronger entry to management roles.
  • Level 3 Extended Diploma in Travel and Tourism, a broader qualification that can support progression to university.
  • Apprenticeship in Travel Consultancy, combining paid work with structured training in a travel business.
Apply on northkent.ac.uk →
Apply now →

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