Level 3 Travel and Tourism Course in Croydon

CostFREE
Duration2 years
LevelLevel 3
DeliveryClassroom based
Start7 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Level 3 Travel and Tourism Course in Croydon. Classes run at Croydon College, full-time during the day. Fees may apply depending on your circumstances, though fee remission may be available to eligible learners.

The course runs over two years. You'll study customer service, marketing, business operations, and how technology is shaping the travel industry. Topics include airline and tour operations, destination knowledge, and the commercial side of travel businesses. Entry requires four GCSEs at grades 9 to 4, including English and maths, or a related Level 2 vocational qualification at merit or above.

You'll finish with an NCFE Extended Diploma in Travel and Tourism.

Who this course is for

Are you passionate about the travel and tourism industry? Curious about marketing, business operations, or what it takes to work for a leading airline or travel company? This dynamic course will equip you with the knowledge and skills needed for a fast-growing sector where customer service, marketing, AI technology in travel and tourism and operational insight are key.

Entry requirements

You�ll need 4 GCSEs at grades 9�4 (A*�C), or a related Level 2 vocational qualification at merit or above, including English and maths. Equivalent qualifications will also be considered

What you will learn

  • You'll explore how airlines, tour operators, and travel agencies work.
  • You'll study customer service principles in travel and tourism contexts.
  • You'll learn how marketing is used to promote destinations and travel products.
  • You'll examine how AI and digital technology are changing the travel industry.
  • You'll develop knowledge of global destinations and travel geography.
  • You'll understand the business and operational side of travel companies.
  • You'll build skills in planning and presenting travel products and itineraries.

How you will learn

You'll learn through classroom sessions at Croydon College. Assessment is through assignments, projects, and coursework rather than traditional exams. You'll build a portfolio of work across the two years. Some units may include presentations or case study tasks that reflect real industry scenarios.

What you will need to bring

The centre will provide most materials. Croydon College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers on holidays and travel arrangements.
  • Cabin crew member, works on commercial flights delivering passenger service.
  • Tour operator assistant, helps plan and manage package holidays.
  • Travel agency coordinator, handles bookings and customer queries.
  • Airport customer service agent, supports passengers at check-in and departure.
  • Tourism marketing assistant, promotes destinations and travel brands.
  • Holiday rep, supports customers at resorts and overseas destinations.

What you could study next

  • A degree in Travel and Tourism Management, for those wanting to move into management or specialist roles in the industry.
  • A degree in Hospitality and Events Management, which shares strong crossover with travel and tourism careers.
  • An apprenticeship in Travel Consultancy, combining work experience with further study at Level 3 or above.

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