Free Level 3 Travel and Tourism Course in Tonbridge

CostFREE
Duration2 years
LevelLevel 3
DeliveryClassroom based
Start13 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 3 Travel and Tourism Course in Tonbridge. Classes run at North Kent College Tonbridge, full-time during the day.

The course covers the course industry from front-line roles to behind-the-scenes operations. You'll explore cabin crew, holiday rep, and travel agent work, as well as tour operations, marketing, and customer service. Learning is hands-on, with group work, role plays, presentations, and industry trips. The course takes two years to complete.

You'll finish with an NCFE Extended Diploma in Travel and Tourism at Level 3.

Who this course is for

This course enables you to explore the fast-paced world of Travel and Tourism. You will explore different aspects of the industry from the front line in the roles of Cabin Crew, Holiday Reps or Travel Agents to behind the scenes within Tour Operations, Marketing and Customer Service.

This is a very practical course involving group work, role plays and presentations.

We try to include as many trips as possible to enhance your studying and give you first-hand experience within the Travel and Tourism industry; we offer both day trips to visitor attractions and residential trips overseas. Some of the places we have visited in recent years include New York, LA, Croatia and Portugal.

The aim of the qualifications is to provide learners with an understanding of the principles of the Travel and tourism industry and allow them to explore the various avenues of work within this fast growing sector. This course will allow learners to gain transferable skills that can be applied to the workplace or further study.

What you will learn

  • You'll explore how airlines, tour operators, and travel agencies work.
  • You'll develop customer service skills for front-line travel roles.
  • You'll practise cabin crew and holiday rep scenarios through role plays.
  • You'll learn how marketing and sales support the tourism industry.
  • You'll understand tour operations and how holidays are packaged and sold.
  • You'll build presentation and teamwork skills through group projects.
  • You'll gain first-hand industry experience through trips and visits.

How you will learn

Learning takes place in the classroom through group work, role plays, and presentations. You'll also take part in industry trips to build practical knowledge. Assessment is coursework-based, with assignments and projects that reflect real travel and tourism scenarios. There are no formal written exams for this qualification.

What you will need to bring

The centre will provide most materials. North Kent College Tonbridge will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises clients and books holidays and flights.
  • Cabin crew member, works on board short or long-haul flights.
  • Holiday rep, supports tourists at resorts on behalf of a tour operator.
  • Tour operations coordinator, helps plan and manage package holidays.
  • Customer service advisor, handles bookings and queries for a travel company.
  • Marketing assistant, promotes travel products and destinations.
  • Airport customer services agent, assists passengers at check-in and departures.

What you could study next

  • A Level 4 or 5 Higher National Certificate or Diploma in Travel and Tourism, for those wanting to move into management or specialist roles.
  • A degree in Tourism Management or Hospitality and Tourism, recognised by UK universities for entry to graduate-level careers.
  • An Apprenticeship in Travel Consultant or Cabin Crew roles, combining work and further study.

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