Free Level 1 Travel and Tourism Course in Crawley

CostFREE
Duration1 year
LevelLevel 1
DeliveryClassroom based
Start14 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 1 Travel and Tourism Course in Crawley. Classes run full-time at Crawley College, five days a week during the day. The course takes one year and covers the essentials of the travel and tourism industry, from customer service and communication skills to transport networks and career options. You'll need four GCSEs at grade 2 or above, including English and Maths, or Level 1 Functional Skills in English and Maths to get started.

Who this course is for

p Sun Sand Sea and Culture. The travel industry is one of the most exciting diverse and engaging industries to work in and its all waiting for your learning journey. The Level 1 Certificate is a great starting point to learn about the industry. /p p You will develop important transferable skills to support your progression and personal growth. /p p Units Covered /p p Customer Service /p p Communication Skills /p p Careers in Travel and Tourism /p p Transport and Tourism Facilities in the UK /p p Domestic and International Travel or Holiday Sales /p p Worldwide Destinations /p p As part of your program you will have an opportunity to go on several trips including London Brighton and the major tourist attractions in the UK to ex

Entry requirements

Entry onto this course is subject to achieving one or more of the following. br / br / ul li 4x GCSEs at grade 2 including English and Maths or 4x GCSE at grade /li li Level 1 Functional Skills in English and Maths. /li /ul

What you will learn

  • You'll learn how to deliver good customer service in a travel and tourism setting.
  • You'll develop communication skills used across the industry.
  • You'll explore careers in travel and tourism and what different roles involve.
  • You'll study transport options and tourism facilities.
  • You'll build transferable skills to support your next steps in work or further study.

How you will learn

You'll study in the classroom at Crawley College, with teaching, group activities, and coursework throughout the year. Assessment is through units covering each topic area. You'll complete work for each unit as you progress through the course.

What you will need to bring

The centre will provide most materials. Crawley College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel agent, helping customers plan and book holidays
  • Holiday rep, supporting tourists at UK or overseas destinations
  • Visitor information assistant, working at tourist attractions or centres
  • Airline check-in agent, assisting passengers at the airport
  • Tour operator assistant, supporting the planning and sale of tours
  • Hotel receptionist, welcoming and helping guests

What you could study next

  • Level 2 Certificate or Diploma in Travel and Tourism. The natural next step after Level 1, going deeper into the industry and opening more job options.
  • Level 2 Functional Skills in English and Maths. Useful alongside or after this course if you want to strengthen your core skills for employment or further study.
  • Level 3 Travel and Tourism qualification. For those aiming at supervisory or specialist roles in the sector.

Related courses at Crawley College

More courses near you