Level 1 Travel and Tourism Course in Redhill. Classes run at East Surrey College, full-time during the day. The course runs for 34 weeks and covers aviation, travel, and customer service. You'll explore the UK travel and tourism industries, locational geography, and what employers in the sector expect. Units cover holiday rep roles, accessible travel, itinerary planning, and preparing for work in travel and tourism. This level 1 travel and tourism qualification suits anyone looking to build introductory knowledge of the industry before entering work or moving to a higher-level course.
Who this course is for
16 or 16+
What you will learn
You'll learn how the UK travel and tourism industries are structured and how they operate.
You'll study customer service skills specific to travel and tourism settings.
You'll explore the role of overseas resort representatives and what the job involves.
You'll develop knowledge of accessible travel and tourism.
You'll learn how to plan travel itineraries.
You'll study locational geography to support work in the sector.
You'll prepare for employment in travel and tourism, including what employers look for.
How you will learn
You'll learn through classroom-based sessions at East Surrey College. The course uses a portfolio of work as a key part of assessment. You'll complete a combination of mandatory and optional units, building your portfolio throughout the 34 weeks. Assessment is ongoing rather than through a single exam.
What you will need to bring
Bring pens, highlighters, a pencil, and a ruler. You'll also need an A4 folder for your completed portfolio, A4 lined or blank paper, and a world atlas such as The Collins School World Atlas. East Surrey College will confirm anything else you need before you start.
Where next
Jobs you could do
Holiday representative: support customers at overseas resorts
Tour guide: lead groups and share destination knowledge
Tourist information centre assistant: help visitors plan their trips
Travel agent: advise customers and book travel arrangements
Customer service assistant in travel: front-line role in airports or travel firms
What you could study next
Level 2 Travel and Tourism Qualification: builds on this course with more detailed industry knowledge and broader job options.
Level 3 Travel and Tourism Diploma: a deeper qualification that can lead to supervisory roles or higher education in tourism.
Aviation or hospitality courses at Level 2 or 3: if you discover a specific interest in airports, airlines, or hotels during this course.
