Free Level 2 Cabin Crew Course in Crawley. Classes run full-time at Crawley College, five days a week during the day. You'll need at least four GCSEs at grade 3 or above, including English and Maths, to join. The course runs for one year and covers airline health and safety, aircraft emergencies, first aid, food service, and customer service. It's aimed at learners aged 16 to 19 years old. This level 2 cabin crew qualification is awarded by NCFE.
Who this course is for
If you love meeting people delivering great customer service and resolving problems all with a smile on your face you're perfectly poised for a career as an air cabin crew member. You'll gain the customer service first aid and food service skills you need to travel the world in this exciting sector. br / br / You will learn how to deal with a variety of situations including: br / br / ul li Airline Health and Safety and Legislation /li li Aircraft Emergencies /li li Airline Terminology /li li Crew Room Duties /li li First Aid /li li Customer Service /li /ul You will undertake team building activities which are essential to this career including Ditching Drills Safety Awareness training at BA and other
Entry requirements
This course is aimed at all those aged between strong 16 19 /strong years old br / br / ul li At least 4x GCSE at grade 3 including English and Maths /li /ul
What you will learn
You'll learn airline health and safety rules and relevant legislation.
You'll study how to respond to aircraft emergencies.
You'll develop first aid skills for an in-flight setting.
You'll practise food and beverage service at altitude.
You'll build customer service skills for dealing with passengers.
You'll learn how to handle a range of on-board situations calmly and professionally.
How you will learn
You'll study in a classroom at Crawley College, with tutor-led sessions covering the theory and practical skills needed for cabin crew work. Assessment is based on the NCFE qualification framework and will include written tasks and practical assessments. Your tutor will guide you through each topic across the year.
What you will need to bring
The centre will provide most materials. Crawley College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member. Work on short- or long-haul flights for an airline.
Ground handling agent. Support passengers and aircraft at the airport.
Airport customer service agent. Assist travellers at check-in and departure gates.
Airline lounge host. Deliver premium service to business and first-class passengers.
Travel consultant. Help customers plan and book holidays and flights.
Hospitality team member. Customer service and food service skills transfer to hotels and venues.
What you could study next
Level 3 Certificate or Diploma in Travel and Tourism. Deepen your knowledge of the travel industry and open doors to supervisory roles.
Level 2 or Level 3 Award in First Aid. Strengthen your first aid credentials, which airlines value highly.
Airline-specific cabin crew training. Most airlines run their own induction programmes once you're hired, building on the foundation this qualification gives you.
