Post A Job
Advertise Courses
Search Jobs
Search Courses

Free Level 2 Tenant Support in Social Housing Course Online – West London College

CostFREE
Duration12 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Tenant Support in Social Housing Course. Study online, with no need to travel to a centre. You study at your own pace over 12 weeks, fitting learning around your other commitments. The course covers the social housing sector, safeguarding, equality and diversity, mental and physical health, problematic behaviour, and issues affecting isolated tenants. You'll need to be aged 19 or older on 31 August in the year you start, eligible to study in the UK, and have access to a laptop or desktop and a stable internet connection.

Who this course is for

Adults (19+)

Entry requirements

You will need to be: aged 19 or older on 31 August in the year you wish to study be eligible to study in the UK, with 'in-date' evidence that shows that you will be resident in the UK for the duration of the course and not currently studying an apprenticeship programme You will also need access to a computer (laptop or desktop), and a stable internet connection, to access our interactive online learning platform.

What you will learn

  • You'll understand how the social housing sector is structured and how it operates.
  • You'll learn the principles of safeguarding and how they apply to tenant support.
  • You'll explore equality and diversity in a housing context.
  • You'll develop knowledge of mental and physical ill health and how it affects tenants.
  • You'll examine the reasons behind problematic behaviour in tenants.
  • You'll understand the challenges facing isolated tenants and how to support them.

How you will learn

You study through an interactive online learning platform using comprehensive learning materials provided to you. A tutor and assessor support you throughout. You complete a series of assessments within a set timeframe. A qualified assessor marks these assessments, and the evidence they produce meets the requirements for the NCFE qualification.

What you will need to bring

You'll need access to a computer (laptop or desktop) and a stable internet connection to use the online learning platform. West London College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Housing support worker: helping tenants manage their tenancy and wellbeing
  • Tenant liaison officer: acting as a point of contact between tenants and landlords
  • Social housing officer: supporting residents in social housing properties
  • Community support worker: working with vulnerable people in local communities
  • Floating support worker: providing short-term support to tenants in their homes
  • Welfare advisor: guiding tenants through benefits and housing entitlements

What you could study next

A Level 3 qualification in Health and Social Care or Housing would be a natural next step, building on the knowledge you gain here. If you want to work in a regulated social care role, a Level 3 Diploma in Adult Care is worth exploring. West London College also offers an Access to Higher Education Diploma in Health and Social Care for those considering university.

Apply on wlc.ac.uk →
Apply now →

Related courses at West London College

More courses near you