Free Level 2 Tenant Support in Social Housing Course. Study online. This is a free tenant support in social housing course that fits around your existing commitments. You study at your own pace, with no need to travel to a centre. The course typically takes 26 weeks to complete. You'll develop knowledge of tenant support, housing rights, and the responsibilities of social housing providers. It covers the practical skills needed to support tenants effectively.
Who this course is for
UCS College Group offers a wide range of courses across its four colleges and also offsite.
Courses cover many areas and can be used for different purposes
such as furthering personal development and career opportunities.
They can also be for recreational purposes. For individual
course details please refer to the college website or E-mail [email protected]
Entry requirements
Entry Requirements vary depending on the course, please refer to the college website or E-mail [email protected] for details.
What you will learn
You'll understand the role of social housing and how it is managed in the UK.
You'll learn about the rights and responsibilities of tenants in social housing.
You'll explore the support needs that tenants may have, including financial and wellbeing challenges.
You'll understand how to communicate effectively with tenants in difficult situations.
You'll learn about safeguarding and how it applies in a social housing context.
You'll develop knowledge of the agencies and services that work alongside social housing providers.
How you will learn
You study entirely online, working through course materials at your own pace. Assessment is through written assignments and knowledge-based tasks completed online. There are no exams. You submit your work digitally, and a tutor will review and give feedback on each piece. Contact University Centre Somerset directly to confirm the full assessment requirements for this qualification.
What you will need to bring
The centre will provide most materials. University Centre Somerset will confirm anything else you need before you start.
Where next
Jobs you could do
Housing support worker: helping tenants manage their tenancy and access services.
Tenant liaison officer: acting as a point of contact between tenants and landlords.
Housing officer: managing social housing allocations and tenancy agreements.
Support worker: providing practical and emotional support to vulnerable tenants.
Community support worker: working with residents in social housing communities.
Welfare advisor: guiding tenants through benefits and financial support options.
What you could study next
Level 3 Certificate or Diploma in Housing: deepens your knowledge for more senior housing roles.
Level 3 Award in Housing: a shorter qualification recognised by the Chartered Institute of Housing.
Level 2 or 3 Health and Social Care qualification: broadens your skills if you work with vulnerable tenants.
Level 3 Diploma in Business Administration: useful if you move into a housing office or coordination role.
