Free Level 2 Tenant Support in Social Housing Course. Study online at your own pace, fitting learning around your work and other commitments. This free tenant support in social housing course takes around 7 weeks to complete. You'll build knowledge of how to support tenants in social housing settings, covering topics such as tenant welfare, housing rights, and effective communication. The course is free for adults aged 19 or over who live in England. You'll need your National Insurance number and proof of identity to enrol.
Who this course is for
This course is for anyone who works in the housing industry.
What you will learn
You'll understand the role of tenant support within social housing organisations.
You'll learn about the rights and responsibilities of tenants in social housing.
You'll explore how to identify and respond to tenant welfare needs.
You'll develop knowledge of safeguarding principles relevant to housing support work.
You'll understand how to communicate effectively with tenants facing difficulties.
You'll learn about the range of services and agencies that support social housing tenants.
How you will learn
You'll study entirely online, working through course materials at your own pace. Assessment is through written assignments and knowledge-check activities completed online. There are no exams. You submit your work digitally, and a tutor will mark and give feedback on your assignments.
What you will need to bring
The centre will provide most materials. Learning Curve Courses will confirm anything else you need before you start. You will need your National Insurance number, a form of identification, employment documents, and details of your previous qualifications to enrol.
Where next
Jobs you could do
Housing support worker: helping tenants manage their tenancy and access services.
Tenancy sustainment officer: working to prevent evictions and support vulnerable tenants.
Housing officer: managing social housing allocations and tenant relationships.
Resident liaison officer: acting as a contact point between tenants and housing providers.
Welfare advisor in housing: guiding tenants through benefits and financial support.
Community support worker: supporting residents in social or sheltered housing schemes.
What you could study next
Level 3 Certificate in Understanding Housing: deepens your knowledge for more senior housing roles.
Level 3 Award in Housing: a recognised step toward professional housing practice.
Chartered Institute of Housing (CIH) Level 3 Certificate in Housing: the CIH qualification is well regarded by housing employers and opens doors to housing officer and management roles.
