Free Level 2 Tenant Support in Social Housing Course in Liverpool
CostFREE
Duration2 months
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding body
About this course
Free Level 2 Tenant Support in Social Housing Course in Liverpool. Classes run at 3D Training, daytime and flexible over around 2 months. You'll explore the history of social housing in the UK and how government policy has shaped it. The course covers the services housing associations provide to help tenants sustain their tenancies, how behaviour affects neighbourhoods, and how tenants can be targeted through 'Mate Crime' and 'cuckooing'. This free tenant support in social housing course is open to all applicants in the Liverpool City Region.
Who this course is for
This qualification will give learners knowledge of the social housing sector, you will visit the history of housing, how different governments intervened in the social housing sector and the different types of housing provisions. You will understand the services that are provided within housing associations to support tenants and to sustain their tenancies and how behaviour can influence neighbourhoods. You will gain understanding of how tenants are pursued for ‘Mate Crime’ and ‘cuckooing’. The course is interactive and can be delivered in the classroom and online.
Entry requirements
Open to all applicants in the Liverpool City Region
What you will learn
You'll understand the history of social housing and how government policy has shaped it over time.
You'll learn about the different types of social housing provision available in the UK.
You'll explore the services housing associations offer to support tenants and help them keep their homes.
You'll understand how behaviour within communities can affect neighbourhoods.
You'll learn how tenants can be targeted through 'Mate Crime' and 'cuckooing', and why this matters in housing support.
You'll gain knowledge of the wider social housing sector and how it operates.
How you will learn
You'll study in a classroom at 3D Training, with flexible daytime attendance. Learning is knowledge-based and covers the social housing sector through taught sessions. Assessment is through written assignments or knowledge-based tasks that test your understanding of the topics covered. No practical placement is required.
What you will need to bring
The centre will provide most materials. 3D Training will confirm anything else you need before you start.
Where next
Jobs you could do
Housing support worker - helping tenants sustain their tenancies
Tenancy support officer - working within a housing association
Community support worker - supporting vulnerable residents in social housing
Housing officer - managing tenancies and resolving issues
Neighbourhood warden - monitoring and supporting local communities
Floating support worker - providing outreach support to tenants at risk
What you could study next
Level 3 Certificate in Understanding Safeguarding and Lone Working - builds on your knowledge of protecting vulnerable people, relevant to housing support roles.
Level 3 Award in Health and Social Care - broadens your skills if you want to move into care-based support roles alongside housing work.
Level 2 Certificate in Understanding Mental Health - useful for supporting tenants with complex needs.
