Free Level 2 Food and Beverage Service Course in Manchester

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start7 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Professional Food and Beverage Service Course in Manchester. Classes run full-time at The Manchester College City Campus. You'll study all aspects of food and beverage service, from health and safety and food legislation to customer service, menus, payments, and bookings. The course includes 20 hours of work experience, with placements in the college restaurant and at venues including Manchester's Hilton hotel. You'll also get an introduction to employability in the hospitality industry. The course takes one year full-time.

Who this course is for

This Level 2 qualification meets the needs of learners who want to work front of house within a hospitality environment. It is also for those learners that want a rounded knowledge of both front of house and the kitchen, which will enable them to look at more senior positions in the future.

The qualification covers all aspects of food and beverage service, it will deliver the key skills required by the learner to ensure they will have a thorough understanding of the role and expectations that any future employer will expect of them.

This course also offers an introduction to employability in the catering and hospitality industry. Learners will gain 20 hours of work experience in our college restaurant, or at Manchester’s Hilton hotel, or The Monastery - as well as gain industry insight from The Chefs Forum, our industry partner.

Areas of study include health and safety awareness for catering and hospitality, Legislation in food and beverage service, understanding menus and dealing with payments and bookings, Principles of Customer Service in Hospitality, Leisure, Travel and Tourism and Developing skills for employment in the catering and hospitality industry.

What you will learn

  • You'll develop health and safety awareness for catering and hospitality environments.
  • You'll learn food and beverage service legislation and how it applies in practice.
  • You'll understand how to read and explain menus to customers.
  • You'll handle payments and manage bookings.
  • You'll apply customer service principles in hospitality settings.
  • You'll build employability skills for the catering and hospitality industry.
  • You'll gain hands-on work experience in a real hospitality venue.

How you will learn

You'll learn through classroom sessions and practical training. Assessment runs throughout the course using practical assessments and written tests. These cover both your hands-on skills and your knowledge of food and beverage service. Work experience is a core part of the course, giving you 20 hours of practice in a hospitality setting.

What you will need to bring

The centre will provide most materials. The Manchester College City Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • Waiter or waitress: serving food and drink in restaurants and hotels
  • Front of house assistant: welcoming and seating guests in hospitality venues
  • Bar staff: taking orders and serving drinks in licensed premises
  • Banqueting assistant: supporting events and functions in hotels or venues
  • Restaurant supervisor: overseeing service and supporting the front of house team

What you could study next

  • Level 3 Diploma in Hospitality Supervision and Leadership: moves you toward supervisory and management roles in restaurants, hotels, and catering operations.
  • Level 2 NVQ Diploma in Food and Beverage Service: a work-based qualification that builds on your practical skills and is valued by employers looking for experienced front of house staff.

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