Free Level 3 Food and Beverage Service Supervision Course in Manchester. Classes run at The Manchester College City Campus, full-time during the day. Over one year, you'll cover all aspects of food and beverage service: from menu knowledge and barista skills to supervising hospitality events and handling payments. The course builds the front-of-house knowledge and supervisory skills that employers in hospitality expect at a senior level. You'll be assessed through practical assessments and theory tests.
Who this course is for
This qualification meets the needs of learners who want to work front of house within a hospitality environment. It is also for those learners that want a rounded knowledge of both front of house and the kitchen, which will enable them to look at more senior positions in the future. The qualification covers all aspects of food and beverage service. It will deliver the key skills required by the learner to ensure they will have a thorough understanding of the role and expectations that any future employer will expect of them. On successful completion of this qualification learners can look to progress onto more senior supervisory qualifications such as the Level 3 Diploma in Hospitality Supervision and Leadership.
Health and safety in catering and hospitality
Legislation in food and beverage service
Menu Knowledge and design
Principles of beverage product knowledge
Barista skills
Supervise hospitality events
Preparing and serving wine
Service of hot beverages
Prepare serve cocktails
Prepare and serve food service area
Food and beverage service skills
Handling payments and maintaining the payment point
Principles of Customer Service in Hospitality, Leisure, Travel and Tourism
Developing skills for employment in the catering and hospitality industry
What you will learn
You'll apply health and safety legislation in catering and hospitality settings.
You'll develop menu knowledge and understand how to design menus.
You'll build beverage product knowledge, including wine, cocktails, and hot beverages.
You'll practise barista skills and learn to prepare and serve a range of drinks.
You'll supervise hospitality events and manage a food and beverage service area.
You'll handle customer payments and maintain the payment point.
You'll apply principles of customer service in hospitality, leisure, travel and tourism.
You'll develop the employment skills expected in the catering and hospitality industry.
How you will learn
You'll learn through classroom-based sessions at The Manchester College City Campus. Assessment is through practical assessments and theory tests. Work experience is a required part of the course; the centre will support you in finding a relevant placement.
What you will need to bring
The centre will provide most materials. The Manchester College City Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Front of house supervisor: oversee service and lead a hospitality team.
Bar supervisor: run bar service and manage staff during shifts.
Banqueting and events supervisor: coordinate food and beverage at hospitality events.
Food and beverage team leader: support senior management in a hotel or venue.
Café or coffee shop supervisor: lead a team and maintain service standards.
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership: the natural next step if you want to move into broader management roles across hospitality operations.
Level 4 or Level 5 qualifications in Hospitality Management: for those aiming at general manager or operations manager level in hotels, restaurants, or event venues.
