Free Level 2 Food and Beverage Service Course in Blackburn. Classes run at Blackburn College, full-time during the day. You'll need a Level 1 qualification or four GCSEs at grade 3 or above to enrol. The course covers customer service, food and beverage operations, and workplace knowledge across the hospitality and travel sector. You'll also gain hands-on experience at Scholars Restaurant, rated number one in Blackburn on TripAdvisor. The course runs for one year.
Who this course is for
This all-encompassing hospitality and travel course offers you excellent opportunities to develop skills in all sectors of the hospital and travel industry. Suitable if you work, or want to work in the hospitality or travel sector as you will develop a high standard of customer service skills and learn workplace essential knowledge within a hospitality and travel environment. You will gain realistic work experience within Scholars Restaurant, rated number 1 in Blackburn by TripAdvisor where you can practice and develop your industry level skills. You will gain an excellent range of opportunities including working within bars and restaurants, including fine dining, along with experiencing the accommodation sector hotels. All of which will provide you with an ideal grounding for progression onto higher qualifications such as Level 3 Professional Cookery or Level 3 Travel and Tourism, moving into employment and possibly even travelling the world. We can arrange up to 30 hours of work placements for you with our partners, giving you the benefit of enriching your CV with valuable real work experience. During the course you will also benefit from a range of enrichment trips which allows you to see first-hand how the industry works.
Entry requirements
Completion of a Level 1 course or 4 GCSE Grades of 3 or above
What you will learn
You'll develop customer service skills to a professional hospitality standard.
You'll learn how to serve food and beverages in a restaurant environment.
You'll practise real service techniques through work experience at an on-site restaurant.
You'll build knowledge of health, safety, and hygiene in food service settings.
You'll understand how hospitality and travel businesses operate day to day.
You'll learn how to handle customer queries and complaints professionally.
How you will learn
You'll learn through classroom sessions and practical work experience at Scholars Restaurant on campus. Assessment for the City and Guilds NVQ Diploma is competence-based, meaning you'll be observed carrying out food and beverage service tasks in a real working environment. You'll also complete written or knowledge-based assessments to demonstrate your understanding of hospitality operations.
What you will need to bring
The centre will provide most materials. Blackburn College will confirm anything else you need before you start.
Where next
Jobs you could do
Waiter or waitress: serving food and drinks in restaurants or hotels
Bar staff: working in pubs, bars, or hotel bars
Restaurant supervisor: overseeing front-of-house service teams
Hotel food and beverage assistant: working across hotel dining outlets
Banqueting and events server: serving at conferences and private events
Customer service advisor: handling guest queries in hospitality settings
Café or bistro assistant: food and drink service in smaller venues
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership: moves you into supervisory roles managing teams and operations.
Level 2 Apprenticeship in Hospitality Team Member: combines on-the-job training with a recognised qualification if you move into employment.
Level 3 NVQ Diploma in Food and Beverage Service: deepens your practical skills and opens senior front-of-house roles.
