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Level 2 Information, Advice and Guidance Course Online – Nottingham College

CostFREE
Duration16 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyTraining Qualifications UK awarding body
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About this course

Level 2 Information, Advice or Guidance Course. Study online with Nottingham College. Funding may be available for this course, though fees may apply depending on your circumstances. The course is flexible and self-paced, so you can fit your studies around work or other commitments. It typically takes 16 weeks to complete. You'll cover the core skills involved in providing effective information, advice or guidance, including signposting, referrals, record keeping, confidentiality, and communication techniques. There are no formal entry requirements, though you must be aged 19 or over. You'll complete an initial assessment before you start.

Who this course is for

By studying our level 2 Information, Advice or Guidance (IAG) course, you will gain an in-depth understanding of the key areas associated with providing effective IAG, including signposting, referrals, record keeping, confidentiality and communication/listening techniques.

Entry requirements

There are no formal entry requirements but you must be aged 19+.

Please note: All students will need to complete an Initial Assessment before being enrolled onto the course.

What you will learn

  • You'll understand the differences between information, advice, and guidance and how to apply each appropriately.
  • You'll learn how to identify and meet the needs of different clients.
  • You'll develop questioning techniques, active listening skills, and non-verbal communication skills.
  • You'll learn how to signpost clients to other services and make appropriate referrals.
  • You'll understand the importance of confidentiality and impartiality in guidance work.
  • You'll learn how to maintain accurate records and work within professional boundaries.
  • You'll explore how values, beliefs, and attitudes can affect client interactions.

How you will learn

You study entirely online, working through three units at your own pace. Assessment is through written assignments and portfolio evidence linked to each unit. You'll demonstrate your knowledge of guidance practice, interaction skills, and signposting by completing tasks that draw on real scenarios. All learning and assessment takes place online, with no requirement to attend a centre.

What you will need to bring

The centre will provide most materials. Nottingham College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Advice worker: providing information and guidance in community or charity settings.
  • Employment adviser: supporting people to find and prepare for work.
  • Housing adviser: helping clients navigate housing options and services.
  • Benefits adviser: guiding people through welfare and financial support.
  • Careers adviser: supporting individuals with career planning and decisions.
  • Community support worker: connecting people with local services and resources.
  • Student services adviser: working in colleges or training providers.

What you could study next

A Level 2 Information, Advice or Guidance Qualification is a solid foundation if you want to develop further in this field.

  • Level 3 Award or Certificate in Information, Advice or Guidance: deepens your practice and is suited to more senior or specialist advice roles.
  • Level 3 Diploma in Advice and Guidance: a fuller qualification for those working in dedicated advice services.
  • Level 3 qualifications in counselling or coaching: if you want to move into more in-depth one-to-one support work.
Apply on nottinghamcollege.ac.uk →
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