Free Level 2 Information, Advice or Guidance Course. Study online. This free information, advice or guidance course runs over 13 weeks and fits around your existing commitments. You study at your own pace, with no need to travel to a centre. The course covers how to give clear, accurate information and guidance to people, handle referrals, and maintain professional boundaries. It's a recognised level 2 information, advice or guidance qualification that applies to roles in careers guidance, community support, housing, and health services. You'll have an initial assessment to confirm this is the right level for you.
Who this course is for
UCS College Group offers a wide range of courses across its four colleges and also offsite.
Courses cover many areas and can be used for different purposes
such as furthering personal development and career opportunities.
They can also be for recreational purposes. For individual
course details please refer to the college website or E-mail [email protected]
Entry requirements
Entry Requirements vary depending on the course, please refer to the college website or E-mail [email protected] for details.
What you will learn
You'll learn how to give accurate and impartial information to people seeking advice or guidance.
You'll develop skills in active listening and asking the right questions.
You'll understand how to maintain professional boundaries in guidance settings.
You'll learn how to make referrals to other services when appropriate.
You'll explore equality, diversity, and inclusion as they apply to advice and guidance work.
You'll understand the legal and ethical frameworks that govern information and guidance practice.
How you will learn
You study online at your own pace over 13 weeks. Learning is delivered through online materials and activities. Assessment is based on written assignments and portfolio evidence that you build up as you progress through the course. You submit work online. University Centre Somerset will confirm the full assessment details before you start.
What you will need to bring
The centre will provide most materials. University Centre Somerset will confirm anything else you need before you start.
Where next
Jobs you could do
Careers adviser, supporting people with career planning and job search
Information and advice worker, helping clients access services and support
Community support worker, guiding people through local resources
Housing adviser, providing guidance on housing options and rights
Benefits adviser, helping people understand and access financial support
Employability coach, supporting people back into work
Voluntary sector support worker, advising clients in charity settings
What you could study next
Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the next step if you want to take on more complex casework or move into a senior advisory role.
Level 3 Certificate in Careers Information and Advice: a more specialist route for those moving into careers guidance work.
Level 4 Diploma in Career Information and Advice: required for those working toward professional status in careers guidance.
